CATHERINE MAINGI
Baltimore,MD
Summary
Knowledgeable Correctional Officer II with solid background managing inmate populations and maintaining security protocols. Demonstrated ability to handle high-pressure situations and resolve conflicts efficiently. Proven skills in communication and teamwork, consistently ensuring safe environment for staff and inmates.
Overview
21
21
years of professional experience
Work History
Correctional Officer II
Department Of Public Safety And Correctional Services
04.2014 - Current
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Participated in ongoing professional development courses focused on understanding gang dynamics within prison settings to better identify and manage potential threats.
- Manage high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Enforce rules and regulations to maintain order among inmates.
- Conduct routine and emergency head counts.
- Prevent escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Conducted security checks of inmates and living areas.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Assisted in intake and release of inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Coordinated with other law enforcement personnel to exchange information.
- Completed intake paperwork, fingerprints, and searches.
Legal Secretary
Letangule & Company Advocates
01.2004 - 12.2012
- Screened telephone calls and forwarded to appropriate departments.
- Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
- Filed documents with courts on behalf of attorney.
- Diligently edited legal correspondence for grammar and spelling.
- Received and placed telephone calls to clients and prospective clients.
- Created, indexed, and maintained client binders and Organized files for court proceedings and
- Supported attorneys during trials by efficiently coordinating exhibits, witness interviews, and other essential tasks.
- Contributed to positive client experiences by offering attentive support during consultations with attorneys.
- Provided exceptional customer service when greeting clients and answering phone calls, fostering a welcoming environment.
- Maintained strict confidentiality of sensitive information to protect client privacy and uphold professional ethics.
- Developed strong relationships with court personnel to ensure smooth filing processes and adherence to regulations.
- Coordinated meetings, conferences, and travel arrangements for attorneys, ensuring seamless scheduling across the firm.
- Transcribed information from typed or handwritten notes, shorthand or dictation and confirmed accuracy and correct formatting of documents.
- Prepared and processed invoices for attorney billing.
Education
Bachelor of Science - Criminal Justice
Towson University
Baltimore, MD01-2026
Associate of Science - Business Management
Nairobi Institute of Business Srudies
Nairobi, Kenya10-2011
High School Diploma -
DON BOSCO HIGH SCHOOL
NAIROBI, KENYA10-2000
Skills
- De-Escalation Techniques
- Inmate Supervision
- Mental health awareness
- Correctional facility procedures
- Policy Enforcement
- Restraint Techniques
- Search and seizure procedures
- Contraband Seizure
- Trained in defensive tactics
- Booking procedures
- Suicide Prevention
- Gang Awareness
- Firearm operations trained
- State and federal laws knowledge
- Evidence Preservation
- First aid and CPR certified
- Radio communication
- Ethical standards of conduct
- Incident Reporting
Timeline
Correctional Officer II
Department Of Public Safety And Correctional Services
04.2014 - Current
Legal Secretary
Letangule & Company Advocates
01.2004 - 12.2012
Bachelor of Science - Criminal Justice
Towson University
Associate of Science - Business Management
Nairobi Institute of Business Srudies
High School Diploma -
DON BOSCO HIGH SCHOOL
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