Catherine McDannel
Yale
Summary
Resourceful professional in manufacturing supervision with a knack for driving productivity and completing tasks efficiently. Skilled in workflow optimization, quality control, and team leadership. Excel at communication, problem-solving, and adaptability, ensuring seamless operations and workforce management.
Overview
14
14
years of professional experience
Work History
Shift Manager
Dollar General
Yale
06.2024 - Current
- Helped employees accomplish tasks during peak periods.
- Supervise team members, open and close the store, and delegate tasks.
- Resolved conflicts between staff members in a professional manner.
- Manage inbound and outbound calls, keep accurate and complete department records, take inventory, and ensure adherence to policies and procedures.
- Build relationships and stay attentive to employees by motivating them to succeed and improve.
Assembly Line Worker/Production Machine Operator
Redall Industries
Yale
11.2023 - 11.2024
- Placed products in equipment or on work surfaces for further processing, inspecting or wrapping.
- Completed accurate assembly work by positioning and aligning components.
- Adjusted machine settings according to job requirements, ensuring optimal performance.
- Worked through each required task and step in production processes.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Recognized defective material and reported issues to management.
- Used established assembly instructions to complete jobs.
Retail Cashier /Lead Server /Customer Service Manager
I-69 Truck Stop Sunoco
Memphis
04.2021 - 11.2023
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves when needed and kept the sales floor neat and organized.
- Answered customers' questions and provided information on store procedures or policies.
- Maintained a clean and orderly checkout area.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Maintained work area and kept cash drawer organized.
Live-In Caregiver
Region 7
Caro
09.2011 - 08.2014
- Responded promptly to dangerous incidents and emergency situations by adhering to proper procedures.
- Performed chores and light housekeeping around client's residence.
- Observed changes in condition of clients and reported any changes to supervisor immediately.
- Attended to basic needs of clients like feeding them when necessary.
- Cooked and served meals to clients according to dietary needs.
Education
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Clearwater, FL04-2025
Associate of Science - Clinical And Administrative Medical
Ross Medical Education Center
Port Huron, MI03-2002
Skills
- Medical coding
- Healthcare compliance
- Electronic health records
- Patient billing
- Office administration
- Team leadership
- Training and development
- Computer skills
Timeline
Shift Manager
Dollar General
06.2024 - Current
Assembly Line Worker/Production Machine Operator
Redall Industries
11.2023 - 11.2024
Retail Cashier /Lead Server /Customer Service Manager
I-69 Truck Stop Sunoco
04.2021 - 11.2023
Live-In Caregiver
Region 7
09.2011 - 08.2014
Associate of Science - Medical Billing And Coding
Ultimate Medical Academy
Associate of Science - Clinical And Administrative Medical
Ross Medical Education Center