Catherine Medeiros
METHUEN,MA
Summary
Customer-savvy accustomed to demanding work with little downtime. Dedicated team player with demonstrated training and problem-solving abilities. Excellent interpersonal and time management skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Front of House Employee, Membership Sales
Blink Fitness
08.2018 - Current
- Answered customer telephone calls promptly and appropriately handled needs.
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
- Tour perspective members
- Set up new memberships/upgrades/downgrades/cancellations
- Perform weekly inventory
- Assemble daily folders
Front Desk Employee, Gym Membership Sales
Pelican Athletic Club Pac
08.2005 - 08.2011
- Answered multi-line phone system and enthusiastically greeted callers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Oversaw fast-paced front desk operations and guests' needs at busy facility.
- Maintained clean and organized front desk areas to uphold polished company image.
- Book tennis courts
- Sell and manage retail
- Set up new memberships/upgrades/downgrades/cancellatons
Education
Bachelor of Arts - Sociology
Assumption College
Worcester, MA05.2024
Skills
- CPR and AED certified
- Inbody certified
Certification
CPR
AED
Inbody
Timeline
Front of House Employee, Membership Sales
Blink Fitness
08.2018 - Current
Front Desk Employee, Gym Membership Sales
Pelican Athletic Club Pac
08.2005 - 08.2011
Bachelor of Arts - Sociology
Assumption College
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