Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Catherine Meza Napa

Sterling,United States

Summary

Bilingual administrative and medical office professional with over 9 years of experience in executive support, customer service, invoicing, and scheduling across janitorial, electrical, medical, and hospitality settings. Strong in QuickBooks, front desk operations, and team coordination. Highly organized, dependable, and ready to bring value to a Monday-Friday full-time role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Stay-at-Home Mom

Self Employed
Sterling, VA
07.2024 - Current

After dedicating time to care for my newborn and support my family, I’m now fully ready and excited to rejoin the workforce. I bring with me renewed focus, strong organizational skills, and a deep commitment to contributing in a professional environment.

Executive Administrative Assistant & Office Manager

United Janitorial Services LLC
Bethesda, MD
04.2023 - 06.2024
  • Provided administrative support to executives, including calendar management and email handling
  • Coordinated scheduling and dispatch for 20+ field employees
  • Managed invoicing and accounts payable using QuickBooks
  • Supported hiring, onboarding, and internal communication improvements

Executive Assistant

C&A Electric & Fire Alarms
Bladensburg, MD
04.2022 - 04.2023
  • Managed job scheduling, permits, inspections, and daily coordination for technicians
  • Handled invoicing, estimates, and billing using QuickBooks
  • Communicated with city officials and clients on electrical and fire alarm projects
  • Maintained accurate project tracking and handled vendor communication

Medical Receptionist

Annandale Primary Care
Annandale, VA
04.2020 - 04.2022
  • Scheduled appointments, verified insurance, and maintained patient records
  • Greeted patients, managed phone lines, and ensured HIPAA compliance
  • Ordered supplies and supported medical staff with front desk operations

Medical Receptionist

Dr. Koslow & Associates
Springfield, VA
04.2019 - 04.2020
  • Took patient vitals, updated EMR systems, and assisted with intake/discharge
  • Managed appointment scheduling, phones, and front office procedures

Guest Services Coordinator

The Ritz-Carlton
Washington, DC
03.2018 - 03.2019
  • Provided VIP guest experiences, handled luxury requests, and resolved service needs
  • Booked rooms, processed payments, and supported concierge and housekeeping teams

Front Desk Attendant

The Ritz-Carlton Pentagon City
Arlington, VA
03.2017 - 03.2018
  • Greeted guests, handled check-ins/outs, and managed billing and guest services
  • Maintained professional front desk experience in a high-end setting

Executive Housekeeping Manager

TownePlace Suites by Marriott
Alexandria, VA
01.2016 - 01.2017
  • Managed inspections, inventory, and team operations to meet brand standards

Front Office Supervisor

Holiday Inn Express & Suites
Fort Belvoir, VA
08.2015 - 12.2016
  • Supervised front desk team, trained new hires, and handled guest issues
  • Managed reservations, check-ins/outs, and ensured 5-star service reviews

Education

Bachelor of Arts - Architecture, Interior Design

Toulouse Lautrec College
Lima
01.2014

High School Diploma - undefined

South County Secondary School
Lorton, VA
01.2010

Skills

  • Executive & Administrative Support
  • Front Desk Operations
  • Invoicing & Billing (QuickBooks)
  • Project Scheduling & Dispatching
  • Calendar & Email Management
  • Medical Reception & HIPAA Compliance
  • Bilingual: English & Spanish
  • Customer Service & Communication
  • Google Workspace & Microsoft Office
  • Staff Coordination & Office Organization

Certification

  • ServSafe
  • TIPS Alcohol Certification
  • First Aid Certified
  • Certified Pool Operator
  • Notary Public – Virginia

Languages

Bilingual: English & Spanish

Timeline

Stay-at-Home Mom

Self Employed
07.2024 - Current

Executive Administrative Assistant & Office Manager

United Janitorial Services LLC
04.2023 - 06.2024

Executive Assistant

C&A Electric & Fire Alarms
04.2022 - 04.2023

Medical Receptionist

Annandale Primary Care
04.2020 - 04.2022

Medical Receptionist

Dr. Koslow & Associates
04.2019 - 04.2020

Guest Services Coordinator

The Ritz-Carlton
03.2018 - 03.2019

Front Desk Attendant

The Ritz-Carlton Pentagon City
03.2017 - 03.2018

Executive Housekeeping Manager

TownePlace Suites by Marriott
01.2016 - 01.2017

Front Office Supervisor

Holiday Inn Express & Suites
08.2015 - 12.2016

Bachelor of Arts - Architecture, Interior Design

Toulouse Lautrec College

High School Diploma - undefined

South County Secondary School
Catherine Meza Napa