Catherine Moe
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Private Nanny
Family
07.2023 - Current
- Implemented daily routines for optimal child development and created a structured environment.
- Organized engaging activities that incorporated age-appropriate educational components for cognitive development.
- Encouraged social interactions through playdates, group outings, and community events.
- Developed games and activities using arts and crafts to support learning and verbal skills.
Waitress
Season's 52
08.2022 - Current
- Informed customers about daily and seasonal specials.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.
Bartender
La Grande Orange Cafe
03.2021 - 07.2022
- Obtained cash bank and stocked service bar to prepare for operation.
- Served high customer volumes during special events, nights, and weekends.
- Assisted with inventorying beverage stock and bar supplies.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Education
No Degree - Music And Business
Cuesta College
San Luis Obispo, CASkills
- Customer Relations
- Teamwork and Collaboration
- Excellent Written and Verbal Communication
- Problem-Solving
- Product Sales
Timeline
Private Nanny
Family
07.2023 - Current
Waitress
Season's 52
08.2022 - Current
Bartender
La Grande Orange Cafe
03.2021 - 07.2022
No Degree - Music And Business
Cuesta College
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