Catherine Muto
Doylestown,PA
Summary
Natural leader with more than 20 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations. Customer-driven and performance-oriented with proactive approach and strong multitasking abilities.
Goal-oriented management professional with demonstrated success in food service, including workforce planning, sales leadership and team oversight. Disciplined, motivated and talented team director with firm grasp of business operations.
Overview
22
22
years of professional experience
1
1
Certification
Work History
General Manager III
West Windsor-Plainsboro/Sodexo Food Service
05.2018 - Current
- Manage 45 employees
- Managed food service sales, costs, and budget administration.
- Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
- Trained workers in every position, including food preparation, safety money handling and cleaning roles.
- Performed continuous reviews of operations in order to meet needs, control costs and optimize procedures for maximum customer satisfaction.
- Improved presentation and sales approaches to increase revenue.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Operations Manager 1
Hillsborough School District
08.2015 - 05.2018
- Menu Planning.
- Interviewed, hired, and supervised back of house staff.
- Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
Kitchen Lead
Hopewell Valley Regional School District
01.2012 - 06.2015
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
- Established and enforced standards of personnel performance and service to provide customers with consistent and positive experiences.
- Trained employees on correct cooking techniques, safety standards and performance strategies.
Supervisor II
Phillipsburg School District/Sodexo Food Service
01.2011 - 01.2012
- High School.
- Oversee a staff of 10.
- Place orders, maintain inventory and menu development.
- Transitioned off NSLP in September 2012.
- Focused on driving sales, Preschool and Middle school with placing order's and maintained inventory.
Catering/Supervisor
Vineland Board of Education /Sodexo Food Service
01.2010 - 01.2011
- Designed and implemented Catering Breakfast and Lunch Menus.
- Planned and prepared all catering events.
- Assisted with the opening of a new account.
- Area Supervisor for 4 Middle Schools and 2 High Schools.
- Designed and implemented Breakfast and Lunch Menus.
- Enforced safety guidelines to a staff of 105 district employees.
- Maintain inventory.
- Assisted General Manager with Breakfast in the Classroom Program.
- Transition account to The Market Connection online purchasing system.
Food Service Manager I/Catering Director
Central Bucks School District/Sodexo Food Service
01.2005 - 01.2010
- Designed and implemented Catering & Banquet Brochure to help enhance the catering revenue.
- Plan and implement large catering functions.
- Coordinate rentals of all special items needed.
- Plan and implement with stocking, menu planning and staffing of concession.
- Menu planning, staffing and all aspects daily operations of high schools.
High School Kitchen Manager
Central Bucks High School/ Sodexo Food Service
09.2002 - 06.2008
- Supervised day to day operations of 13 employees.
- Knowledge of POS System, ordering and inventory.
- Coordinated preparation of customer meals and monitored food handling for safety purposes.
- Sought out and implemented methods to improve service and team performance, boosting business sustainability with continuous enhancements.
- Reconciled daily transactions, balanced cash registers and deposited earnings at bank.
Education
Diploma -
Archbishop Ryan High School
Philadelphia, PA1982
Skills
- Payroll
- POS
- Staffing
- Inventory management
- Vendor relationships
- Product costing
- Employee development
- Staff Development
- Staff training and development
- Operations management
- Purchasing and planning
- Financial Management
- Client relations
- Safety assurance
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Time Management
- Staff Management
- Training and Development
- Inventory Control
- Customer Relations
- Staff training/development
Certification
ServSafe Certified
Timeline
General Manager III
West Windsor-Plainsboro/Sodexo Food Service
05.2018 - Current
Operations Manager 1
Hillsborough School District
08.2015 - 05.2018
Kitchen Lead
Hopewell Valley Regional School District
01.2012 - 06.2015
Supervisor II
Phillipsburg School District/Sodexo Food Service
01.2011 - 01.2012
Catering/Supervisor
Vineland Board of Education /Sodexo Food Service
01.2010 - 01.2011
Food Service Manager I/Catering Director
Central Bucks School District/Sodexo Food Service
01.2005 - 01.2010
High School Kitchen Manager
Central Bucks High School/ Sodexo Food Service
09.2002 - 06.2008
Diploma -
Archbishop Ryan High School
ServSafe Certified
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