Microsoft Office Suite, MS Access, Outlook, Powerpoint
Catherine N. Kamau
Cybersecurity Enthusiast
Acworth,GA
Summary
Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
17
17
years of professional experience
2
2
Certifications
2
2
Language
Work History
Operations Manager
MKG Logistics LLC
02.2014 - Current
- Founded and led a successful logistics company for over a decade, overseeing strategic planning, operations, and financial management
- Built a high-performing team, increasing productivity by 30% through strategic hiring and training
- Implemented a customer-centric approach, improving customer satisfaction by 25%
- Managed financial records, budget planning, and administrative controls to ensure operational efficiency
- Negotiated contracts with brokers to secure favorable terms and improve profitability
Bank Supervisor / Customer Service Representative
First Citizens Bank
10.2009 - 01.2014
- Maintained strong relationships with key clients by addressing their unique banking needs promptly and professionally.
- Ensured compliance with federal regulations by regularly reviewing procedures and updating documentation as needed.
- Implemented fraud prevention measures to protect customers'' accounts and safeguard the bank''s assets.
- Collaborated with senior management to develop strategic plans for improving branch performance and meeting targets.
- Coordinated community outreach efforts to increase brand awareness while supporting local organizations through charitable events.
Fraud Analyst
Bank of America
05.2008 - 09.2009
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reduced fraud losses by implementing effective fraud prevention strategies and monitoring systems.
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Identified emerging fraud trends by conducting regular market research and staying updated on industry best practices.
Education
Bachelor of Science - Cybersecurity
Southern New Hampshire University
Manchester, NH12-2026
Associate of Science - Accounting
Chattahoochee Technical College
Marietta, GA 05.2001 - 05.2010
Skills
Risk Management
Security Frameworks
Network Protocols
Firewall Configuration
Microsoft Office Suite
Cryptography
Auditing
Problem-solving
Communication Skills
Analytical Skills
Attention to Detail
Penetration testing
Certification
CompTIA Security+ Certified, 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Reduced operational expenses by 20% by streamlining operations.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 10 staff members.
Work Preference
Work Type
Full TimeInternshipLocation Preference
HybridOn-SiteImportant To Me
Career advancementWork-life balanceFlexible work hoursPersonal development programs401k matchWork from home optionQuote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Software
HTML, Word Press, C#, MySQL
Languages
English
Full Professional
Swahili
Native or Bilingual
Timeline
Operations Manager
MKG Logistics LLC
02.2014 - Current
Bank Supervisor / Customer Service Representative
First Citizens Bank
10.2009 - 01.2014
Fraud Analyst
Bank of America
05.2008 - 09.2009
Associate of Science - Accounting
Chattahoochee Technical College
05.2001 - 05.2010
Bachelor of Science - Cybersecurity
Southern New Hampshire University