Catherine O'Neil
Charles River Recovery
Boston,MA
17
years of professional experience
Adaptable support professional with experience in recovery settings, retail service, and team-based environments. Known for strong communication, peer support, and attention to client well-being. Focused on helping clients build healthy coping skills and move through recovery with dignity.
Work History
Recovery Support Specialist
5 Months- Supported clients through recovery plans at Charles River Recovery
- Monitored client well-being and reported concerns to clinical staff
- Facilitated peer support conversations using trauma-informed communication
- Coordinated with counselors on discharge and aftercare planning
- Encouraged healthy coping skills during daily recovery activities
- Documented client interactions in confidential treatment records
- Offered emotional support and guidance to clients experiencing difficulty navigating their recovery journey.
- Maintained safe, supportive environments throughout Charles River Recovery programs
- Established a safe environment for clients through trauma-informed practices. for clients through trauma-informed practices.
- Demonstrated recovery-focused behavior to inspire clients and peer staff. for clients and peer staff
cashier, seafood dept
9 Months- Scanned grocery items and processed payments at Star Market checkout lanes.
- Greeted customers and provided friendly service during busy store hours.
- Bagged purchases carefully and organized groceries for customer convenience.
Produce Dept
1 Year 1 Month- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
Waitress
9 Years- Greeted guests at 99 Restaurant & Pub and supported dining experience.
- Presented menus and shared daily specials and pub favorites.
- Entered food and drink orders into POS system.
- Worked with kitchen and bar staff to support timely order delivery.
Education
High School Diploma
Skills
Trauma informed care
Recovery planning
Client monitoring
Confidential charting
Discharge coordination
Peer support
Timeline
Recovery Support Specialist
Charles River Recovery
06.2026 - CurrentRead More
cashier, seafood dept
Star Market
09.2025 - 06.2026Read More
Produce Dept
Shaws Star Market
05.2022 - 06.2023Read More
Waitress
99 Restaurant & Pub
03.2010 - 03.2019Read More
Chatham High School
High School Diploma
Read More