Catherine O'Rourke
Scottsville,Virginia
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
16
16
years of professional experience
Work History
Supervisor Coding and Global Team
UVA Physicians Group
04.2020 - Current
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
Supervisor Pay Post, Lockbox, Claims and Refunds
UVA Physicians Group
04.2014 - Current
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Championed continuous improvement efforts within the organization by promoting best practices for processes, tools, or technologies.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Managed budgets effectively, ensuring optimal allocation of resources and adherence to financial guidelines.
- Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Unit Coordinator Government Insurance
UVA Physicians Group
08.2011 - 04.2014
- Assisted with medical billing procedures, ensuring prompt submission and resolution of insurance claims.
- Continuously updated professional knowledge through attending workshops, seminars, webinars—helping maintain expertise in the ever-evolving field of medical billing analysis.
- Ensured compliance with industry standards, staying up-to-date on changes in medical billing codes and regulations.
- Reduced errors in medical billing by conducting regular audits and providing staff training on insurance policies.
Analyst 3
UVA Physicians Group
01.2008 - 08.2011
- Assisted with medical billing procedures, ensuring prompt submission and resolution of insurance claims.
- Continuously updated professional knowledge through attending workshops, seminars, webinars—helping maintain expertise in the ever-evolving field of medical billing analysis.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Confidently and adeptly handled claim denials and/or appeals.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
Education
No Degree - Medical Coding Certificate
Piedmont Community College
Charlottesville, VA09.2007
Bachelor of Science - Criminal Justice
Ramapo College of New Jersey
Mahwah, NJ05.1993
Skills
- Staff Management
- Process Improvement
- Staff Development
- Goal-Oriented
- Waste Reduction
- Microsoft experience
- Epic experience
Timeline
Supervisor Coding and Global Team
UVA Physicians Group
04.2020 - Current
Supervisor Pay Post, Lockbox, Claims and Refunds
UVA Physicians Group
04.2014 - Current
Unit Coordinator Government Insurance
UVA Physicians Group
08.2011 - 04.2014
Analyst 3
UVA Physicians Group
01.2008 - 08.2011
No Degree - Medical Coding Certificate
Piedmont Community College
Bachelor of Science - Criminal Justice
Ramapo College of New Jersey
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