Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Petet

Kansas City,MO

Summary

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals. Motivated Woman with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Guest Service Associate

European Wax Center
03.2023 - 06.2023
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
  • Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
  • Took reservations over phone and through email, recording guest information in computer system and verifying details.

After School Program Assistant

North Kansas City Schools; Adventure Club
08.2019 - 10.2021
  • Enforced rules and instructions to maintain discipline.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.
  • Cleaned, organized and restocked classrooms for upcoming classes.
  • Maintained and operated classroom equipment to maximize use and lifespan.
  • Utilized answer sheets and electronic marking devices to grade homework and tests, accurately computing and recording results.
  • Took part in professional development workshops to boost skills.

After School Associate

North Kansas City Schools; Adventure Club
01.2017 - 07.2019
  • Worked varied hours to meet seasonal and business needs.
  • Maintained child-friendly environment by allowing frequent access to outdoor activities.
  • Helped with creation of age-appropriate activities to keep children positively engaged.
  • Maintained accurate and detailed records of enrollments, attendance, health and safety, emergency contact information and incident reports.
  • Assisted with meal preparation and feeding to meet children's dietary needs.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

Education

Associate of Arts - Education

Metropolitan Community College - Kansas City
Kansas City, MO
05.2025

High School Diploma -

Oak Park High School
Gladstone, MO
05.2019

Skills

  • Adaptable and Flexible
  • Memorization
  • Beverage Preparation
  • Sales and Marketing
  • Sales Techniques
  • Guest Satisfaction
  • Food Safety Oversight
  • Age Verification
  • Guest Flow
  • Food Running
  • Service Prioritization
  • Tableside Service

Timeline

Guest Service Associate

European Wax Center
03.2023 - 06.2023

After School Program Assistant

North Kansas City Schools; Adventure Club
08.2019 - 10.2021

After School Associate

North Kansas City Schools; Adventure Club
01.2017 - 07.2019

Associate of Arts - Education

Metropolitan Community College - Kansas City

High School Diploma -

Oak Park High School
Catherine Petet