Catherine Pryor
Atlanta,GA
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in bar area. Talented and skilled multitasker comfortable juggling competing priorities at a fast pace. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
3
3
years of professional experience
Work History
Bartender
Great Wolf Lodge
LaGrange, GA
05.2024 - 10.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Barista- Coffee Master Supervisor
Starbucks
Tuscaloosa, AL
05.2021 - 09.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Ground beans for espresso shots according to individual customer specifications.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Created promotional displays for advertising special events or promotions at the cafe.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
Bartender
Spades Bar
Tuscaloosa, AL
08.2023 - 05.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Resolved customer complaints in a professional manner.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender
Twelve25
Tuscaloosa, AL
01.2022 - 07.2023
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Upsold customers from shelf to premium brands to help boost sales.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Greeted frequent visitors by name and explained new promotions.
Education
Bachelor of Science - Interdisciplinary Studies
Stillman College
Tuscaloosa05.2024
High School Diploma -
Tri-Cities High School
East Point, GA05.2019
Master of Science - Psychology
Walden University
Minneapolis, MNSkills
- Outstanding Customer Service
- Complex Problem-Solving
- Creative Mixology
- Inventor
- Attention to Detail
- Critical Thinking
- Safe service compliance
Timeline
Bartender
Great Wolf Lodge
05.2024 - 10.2024
Bartender
Spades Bar
08.2023 - 05.2024
Bartender
Twelve25
01.2022 - 07.2023
Barista- Coffee Master Supervisor
Starbucks
05.2021 - 09.2024
Bachelor of Science - Interdisciplinary Studies
Stillman College
High School Diploma -
Tri-Cities High School
Master of Science - Psychology
Walden University