Job Search Status
Open to workDesired start date: Flexible
Open To Work
Catherine Rogers
Project Manager
Sun City West,USA
Work Preference
Summary
Accomplished Program and Project Manager with over 25 years of experience in steering complex projects to successful completion across diverse industries. Expertise in Agile methodologies, risk management, and leading cross-functional teams to deliver projects on time and within budget. Skilled in optimizing processes and enhancing stakeholder communication, consistently strengthening client relationships and driving project success. Recognized for a strategic approach to problem-solving and a commitment to excellence in every project.
Overview
37
37
years of professional experience
Work History
Program and Project Manager
Accenture
Los Angeles, CA
07.2022 - 04.2025
- Developed and executed comprehensive project plans, integrating timelines, milestones, resource allocation, and risk management strategies.
- Executed project management frameworks, such as Agile and Waterfall, to streamline processes and improve overall project performance.
- Orchestrated communication with stakeholders to establish clear project scope and deliverables, maintaining transparency and managing expectations throughout all phases.
- Organized and led meetings aimed at fostering open communication and ensuring precise understanding of team roles and responsibilities.
- Utilized project management software to ensure efficient tracking of progress, organization of documentation, assignment of tasks, and oversight of resource allocation.
- Analyzed data and metrics to identify opportunities for process improvement, enhancing quality assurance and customer satisfaction.
- Engaged with internal teams, such as IT and HR, to guarantee access to required resources for timely project completion.
- Addressed project conflicts and escalated issues through strategic collaboration with stakeholders, ensuring effective solutions.
- Conducted comprehensive reviews and lessons learned sessions to pinpoint specific areas for future project enhancements.
- Engaged with clients to understand and meet their needs and expectations, ensuring ongoing satisfaction and loyalty.
- Facilitated the management of various projects simultaneously, strategically prioritizing tasks to optimize workflow efficiency.
- Coordinated project communications, addressing inquiries and providing updates to internal and external stakeholders.
- Synchronized activities of cross-functional teams, leveraging input from developers, designers, and analysts to ensure successful project outcomes.
- Analyzed change requests for their implications on project scope, timeline, and resource allocation, facilitating effective communication of required adjustments.
- Guided junior project managers in skill enhancement and knowledge transfer initiatives.
Implementation Services Project Manager
ePlanSoft
Irvine, CA
10.2019 - 07.2022
- Crafted detailed project plans to ensure effective timeline management, milestone tracking, resource distribution, and risk mitigation.
- Executed the integration of Agile and Waterfall frameworks, focusing on optimizing team performance and ensuring timely project deliverables.
- Coordinated with stakeholders to articulate project scope, objectives, and deliverables, effectively managing expectations throughout all phases of the project lifecycle.
- Facilitated status meetings and generated reports to monitor project progress, aiming to mitigate risks and address issues promptly.
- Facilitated collaboration among diverse teams to achieve project objectives, maintaining adherence to budget and schedule requirements.
- Conducted regular meetings to enhance team communication and ensure clarity in task responsibilities.
- Employed project management tools to enhance tracking of project progress, streamline documentation, allocate tasks, and oversee resource distribution.
- Engaged with relevant stakeholders to resolve conflicts and escalate issues during projects, fostering collaborative solutions that benefited all parties involved.
- Facilitated ongoing dialogue with customers to ensure alignment with their needs and expectations, fostering trust and loyalty.
- Evaluated project processes to pinpoint areas for cost reduction and optimization, driving operational improvements.
Software Trainer / Implementation Specialist
ePlanSoft
Irvine, CA
06.2019 - 10.2019
Business Development
Natural Waters
San Diego, CA
06.2018 - 06.2019
- Executed prospecting strategies to identify and secure new business opportunities.
- Conducted face-to-face interactions with clients to promote products and services during trade shows.
- Designed and implemented targeted marketing initiatives to enhance sales performance.
- Identified and pursued potential clients to enhance business development, while conducting outreach and attending networking events.
Regional Account Executive
Optina
Remote
08.2017 - 06.2018
- Point of contact for all client activity
- Scoped project work and created Statement of Work
- Territory was Western region for UltiPro clients
- Cultivated relationships with key clients to enhance account retention and satisfaction.
Project Manager
Ultimate Software
Los Angeles, CA
07.2015 - 04.2017
- Facilitated multi-service implementations by applying agile methodology, ensuring adaptability and responsiveness to project needs.
- Facilitated seamless operations of enterprise UltiPro for national accounts, ensuring effective handling of 5-7 accounts at once.
- Coordinated efforts with internal sales partners and external vendors to streamline project execution.
- Facilitated collaboration among diverse teams to achieve on-time and within-budget completion of software initiatives.
- Crafted comprehensive project plans employing agile methodologies to enhance collaborative efforts and improve operational efficiency.
Resource Manager
Automatic Data Processing
Atlanta, GA
10.1988 - 01.2015
- Directed remote project services team to enhance efficiency and achieve project goals.
- Identified and provided value-added services tailored to meet the specific needs of the current client base.
- Engaged with executive team to support the completion of challenging stretch assignments.
- Analyzed market trends and adjusted approaches to ensure sustained revenue increases.
- Facilitated staff training sessions focused on improving workflow processes and elevating service standards.
Key Account Manager for National Accounts
ADP (Automatic Data Processing)
Atlanta, GA
01.1988 - 01.1999
- Cultivated strong relationships with key clients to ensure satisfaction and retention.
- Analyzed client needs and provided tailored solutions to enhance service delivery.
Education
Master's degree - International Business
Ottawa University
Phoenix, Remote04-2022
BBA - Business Management
Georgia State University
Atlanta, GASkills
- User acceptance testing coordination
- Team leadership
- SharePoint collaboration tools
- Stakeholder needs assessment
- Experienced with Microsoft Office applications
- Business growth initiatives
- Requirements gathering
- Project execution management
- SaaS implementation
- Effective communication
Timeline
Program and Project Manager
Accenture
07.2022 - 04.2025
Implementation Services Project Manager
ePlanSoft
10.2019 - 07.2022
Software Trainer / Implementation Specialist
ePlanSoft
06.2019 - 10.2019
Business Development
Natural Waters
06.2018 - 06.2019
Regional Account Executive
Optina
08.2017 - 06.2018
Project Manager
Ultimate Software
07.2015 - 04.2017
Resource Manager
Automatic Data Processing
10.1988 - 01.2015
Key Account Manager for National Accounts
ADP (Automatic Data Processing)
01.1988 - 01.1999
Master's degree - International Business
Ottawa University
BBA - Business Management
Georgia State University