Catherine Ryan
Lakewood,OH
Summary
Dependable and detail-oriented professional available for part-time proofreading and editing work. Experienced in academic, business and creative writing.
Overview
20
20
years of professional experience
Work History
Problem Management Analyst
Progressive Insurance
Mayfield Village, Ohio
05.2004 - Current
- Perform causal analysis on critical IT system outages.
- Document findings for business and technical audience in the form of diagrams, narrative reports, and presentations.
- Use LEAN methodologies to identify continuous improvement opportunities and document results as written testimonials for executive leadership.
Contractor
Westfield Insurance
Westfield Center, Ohio
05.2003 - 04.2004
IT Sales Assistance
MRK Technologies
Cleveland, Ohio
03.2000 - 03.2001
Education
MLS -
Kent State University
Kent, OH1994
Bachelor of Arts - Religious Studies
Wellesley College
Wellesley, MA1989
Skills
- Written Communication
- Documentation skills
- Grammar understanding
- Spelling abilities
- Attention to Detail
- Microsoft Word proficiency
- Adobe Acrobat proficiency
- MS Office
- Google Workspace
- PowerPoint
- Planning and Coordination
- Dependable and Responsible
- Critical Thinking
- Organization and Time Management
- Teamwork and Collaboration
- Analytical and Critical Thinking
- Flexible and Adaptable
- Interpersonal Communication
- Cultural Awareness
- Planning and Coordination
- Dependable and Responsible
- Critical Thinking
- Organization and Time Management
- Self-Motivated
- Planning and Coordination
- Dependable and Responsible
- Critical Thinking
- Organization and Time Management
- Editing
- Project Management
- Creative writing
- Technical Writing
- Social media
- Research
- Content Development
- Proofreading
Additional Information
Active volunteer with the League of Women Voters of Greater Cleveland. Board member since 2017 and currently serve as Voter Service Director for over 600 members in 11 chapters. Oversee voter registration events, candidate forums, and voter guides. Create and publish newsletters, informational flyers, and web content.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Problem Management Analyst
Progressive Insurance
05.2004 - Current
Contractor
Westfield Insurance
05.2003 - 04.2004
IT Sales Assistance
MRK Technologies
03.2000 - 03.2001
MLS -
Kent State University
Bachelor of Arts - Religious Studies
Wellesley College
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