Catherine Salmeron
Pompano Beach
Summary
I am a recent cosmetology graduate with excellent customer service. Working well under pressure, A team player, Willing to keep up with trends and education, I am someone who is not afraid to step out of their comfort zone. I am a responsible person with reliable transportation, I work well with the restaurant industry and hair industry.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Hairstylist
Self-employeed
02.2024 - Current
- Enhanced client satisfaction by providing personalized haircuts, styling, and hair coloring services.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Student Hairstylist
Paul Mitchell The School
08.2022 - 02.2024
- Enhanced client satisfaction by providing personalized hair styling services based on individual preferences.
- Developed a loyal clientele through consistent high-quality services and friendly communication.
- Increased repeat business by maintaining up-to-date knowledge of current trends, techniques, and products in hairstyling.
- Consulted with clients about color options and executed color applications for optimal results.
- Determined appropriate hair treatments based on conditions and textures.
Server
Sushigami
08.2018 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Checked guests' identification before serving alcoholic beverages.
Receptionist
Jacaranda Hair Studio
07.2016 - 08.2017
- exceeded client satisfaction by efficiently scheduling appointments and managing cancellations.
- Streamlined salon operations for improved efficiency by maintaining an organized and updated calendar.
- Boosted salon revenue by upselling salon products and services during appointment bookings.
- Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
- Processed payments accurately, handling cash transactions and balancing daily sales reports.
- Consistently kept reception area clean and tidy and maintained presence at desk area.
- Updated customer records and maintained accurate client information.
- Ensured a welcoming atmosphere for clients through maintaining a clean and well-organized reception area.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Server
Outback Steakhouse
06.2013 - 04.2017
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
Cosmetology -
Paul Mitchell The School Fort Lauderdale
Fort LauderdaleCosmetology -
Empire Beauty School
Lauderhill08.2015
High School Diploma -
Stranahan High School
Fort Lauderdale, FL06.2013
Skills
- Scalp Treatments
- Hair Product Knowledge
- Excellent Customer Service
- Cash handling
- Social Media Marketing
- Quick Learner
- Detail-Orientated
- Safe Food Handling
- Customer Service
- Upselling
- Silk Pressing
- Highlights and Lowlights
- Blow Drying Skills
- Cash Register Operation
Certification
K18 pro Certified
Awards
Top rebook in Paul Mitchell The School of January 2023
Timeline
Hairstylist
Self-employeed
02.2024 - Current
Student Hairstylist
Paul Mitchell The School
08.2022 - 02.2024
Server
Sushigami
08.2018 - 11.2019
Receptionist
Jacaranda Hair Studio
07.2016 - 08.2017
Server
Outback Steakhouse
06.2013 - 04.2017
Cosmetology -
Paul Mitchell The School Fort Lauderdale
Cosmetology -
Empire Beauty School
High School Diploma -
Stranahan High School
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