Catherine Sarringer
Lexington,SC
Summary
My name is Catherine Sarringer. I am a mother of two sons. I enjoy doing crafts, working with children, going for walks, reading, cooking, and spending time with family. I also enjoy spending times with my animals.
I frequently assist my sons who are in Scouts BSA. I have led, coordinated, resourced, and instructed multiple youth service projects. I work well with others, which makes me a good team player. I can type 80+ words per minute. As a mom of two sons with special needs, I am compassionate, patient, and understanding. I am a hard worker and reliable.
Overview
21
21
years of professional experience
Work History
Cashier/Event Coordinator
Michaels
Springfield, VA
09.2024 - 12.2025
- Experienced in Credit Card Promotions, achieved 32 credit card signups in 14 months, and successfully promoted Rewards Program.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained organized cash register area, ensuring supplies were stocked and accessible.
- Assisted with inventory management by restocking shelves and conducting product counts.
- Planned, organized, and facilitated in-store craft events, workshops, and community activities for guests of all ages.
- Coordinated event setup, supplies, and materials to ensure activities were well-prepared and ran smoothly.
- Delivered friendly, engaging customer service by assisting participants, answering questions, and creating a welcoming environment.
- Demonstrated crafting techniques and provided clear instructions to help guests successfully complete projects.
- Collaborated with store leadership and team members to promote events and support overall store operations.
- Maintained organized, safe, and visually appealing event spaces before, during, and after each event.
- Managed multiple responsibilities in a fast-paced retail environment while meeting event schedules and customer needs.
- Helped foster community engagement by creating positive, memorable experiences that encouraged repeat participation.
Sales Associate/Part Time Manager
Michaels Arts And Crafts
Lakewood, WA
08.2019 - 12.2021
- Trained personnel on policies, procedures and communications for in-person and telephone etiquette.
- Collaborated with sales leadership to drive prospecting and enhance engagement through sales promotions.
- Led staff meetings to discuss customer service and sales goals, operational problems or procedural changes.
- Conducted performance reviews, handle employee matters relating to job performance, grievances, promotions, transfers and terminations.
- Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of [Number] people, stepping in to support employees and deliver smooth sales processes for clients.
- Resolved customer issues quickly and managed over [Number] accounts to increase sales and meet quotas.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Identified opportunities for growth within [Location] territory and collaborated with sales teams to reach sales goal.
Bus Monitor
DODEA Schools
Stuttgart, Germany
08.2017 - 11.2018
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Managed emergency bus evacuations with appropriate use of emergency door.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Responded to medical crises and behavioral problems to maintain safe travel.
- Kept student personal and medical information in strictest confidence.
- Secured special seats and restraint devices used by students.
- Detailed factors such as weather, incidents and aid rendered in daily reports to management.
- Provided boarding assistance to elderly, sick or injured people.
- Kept close eye on passenger behavior and watched for injuries, illnesses and disputes.
- Secured passengers for transportation by buckling seatbelts or fastening wheelchairs with tie-down straps.
- Assisted students with safe and orderly boarding and exiting of vehicle.
- Built and strengthened student, teacher and family relationships.
Sales Associate/Cashier/Supervisor
Michael's Arts & Crafts Store
Tacoma, WA
09.2005 - 02.2011
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Supervised sales team of [Number] people, stepping in to support employees and deliver smooth sales processes for clients.
Cashier
Arby's Restaurant
Fayetteville, NC
09.2004 - 01.2005
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
South View High School
Hope Mills, NC06-2003
Skills
- Sales Quota Management
- Salesforce Software
- Territory Assignments
- Advertising Campaigns
- Customer Complaint Resolution
- Sales Records Management
- Operational Efficiency
- Workforce Scheduling
- Folding Clothes
- Shipping and Receiving Oversight
- Customer Consultations
- Customer Inquiries
- Customer Service and Assistance
- Motivational Techniques
- Persuasive Selling
- Rewards Programs
- Cash Counting
- Maintaining Clean Work Areas
- Employee Performance Evaluations
- Retail Knowledge
- Inventory Audits
- Customer Loyalty
- Sales Tracking
- Hiring and Staffing
Timeline
Cashier/Event Coordinator
Michaels
09.2024 - 12.2025
Sales Associate/Part Time Manager
Michaels Arts And Crafts
08.2019 - 12.2021
Bus Monitor
DODEA Schools
08.2017 - 11.2018
Sales Associate/Cashier/Supervisor
Michael's Arts & Crafts Store
09.2005 - 02.2011
Cashier
Arby's Restaurant
09.2004 - 01.2005
High School Diploma -
South View High School
Presidential Volunteer Service Award
Presidential Volunteer Service Award – Gold (2024)
National honor recognizing exceptional commitment to volunteerism and civic engagement. Awarded for completing 500 volunteer service hours within a 12-month period and demonstrating sustained dedication to making a positive impact through community service. Volunteered with Scouting America units as a service project coordinator, leading 100 youth and adult volunteers through multiple service projects supporting the military community and children in the Inpatient Pediatric Ward at Walter Reed National Military Medical Center. I also volunteered at two local elementary schools during monthly food banks, two book fairs, and other fundraisers.