Catherine Schaefer
Elgin,IL
Summary
Accomplished Account Manager with a proven track record at Nelson-Jameson, Inc., enhancing customer relationships and exceeding sales goals through strategic business development and effective teamwork. Experienced in account management and relationship building, consistently grew brand awareness and revenue by fostering key partnerships and leveraging customer feedback for product enhancements.
Overview
19
19
years of professional experience
Work History
Account Manager
Nelson-Jameson, Inc.
10.2014 - Current
- Grew and strengthened long-term relationships with customers in both National Accounts and Assigned Accounts.
- Successfully collaborated with different departments to resolve issues while maintaining positive relationships.
- Consistently met and exceeded sales and gross margin goals year over year.
- Met with customers via Zoom or in person to maintain communication on company performance to continually improve .
- Coordinated with product development teams to relay client feedback, influencing future product enhancements.
Safety Sales Representative
Saf-T-Gard International
10.2011 - 07.2014
- Expanded customer base through cold calling, networking, and relationship building.
- Partner with customers to provide Safety Solutions that keep their work force protected, profitable and OSHA compliant.
- Consistently met sales goals by implementing strategic sales plans and effective time management.
- Participated in trade shows and conferences to network and generate leads.
- Conducted product training at the customer level to ensure product was being used correctly.
National Account Manager
Bowman Dispensers
02.2010 - 07.2011
- Built strong relationships with key decision-makers at the executive level within national accounts organizations.
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Increased market penetration by growing brand awareness.
- Worked with customers to provide on launching new products or services within the assigned national accounts territory.
Territory Manager
Moldex-Metric, Inc.
03.2006 - 06.2009
- Established successful account relationships by building rapport and maintaining consistent communication.
- Worked with distribution to train their sales team on the advantages of using Moldex's products and promotions.
- Participated in national and regional trade shows that led to valuable networking opportunities and increased Moldex's visibility within the industry.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Education
Bachelor of Arts - International Marketing
William Woods University
Fulton, MO05.1992
Skills
Account Management
Customer Service
Teamwork and Collaboration
Relationship Building
Customer Relationships
Business development and planning
Timeline
Account Manager
Nelson-Jameson, Inc.
10.2014 - Current
Safety Sales Representative
Saf-T-Gard International
10.2011 - 07.2014
National Account Manager
Bowman Dispensers
02.2010 - 07.2011
Territory Manager
Moldex-Metric, Inc.
03.2006 - 06.2009
Bachelor of Arts - International Marketing
William Woods University
Similar Profiles
Jared NichollsJared Nicholls
Marketing Content Editor at Nelson-JamesonMarketing Content Editor at Nelson-Jameson
Erica GoldmanErica Goldman
Global Real Estate Advisor at Jameson Sothebys International RealtyGlobal Real Estate Advisor at Jameson Sothebys International Realty
Travis JamesonTravis Jameson
Litigation Attorney at Jameson Law PLLCLitigation Attorney at Jameson Law PLLC
Sandra TorresSandra Torres
Medical Assistant/Insurance Customer Service Representative at University of Illinois at ChicagoMedical Assistant/Insurance Customer Service Representative at University of Illinois at Chicago
Audri AjinthAudri Ajinth
Desk Clerk at Psychology DepartmentDesk Clerk at Psychology Department