Summary
Overview
Work History
Education
Skills
Timeline
Generic

Catherine Schlaegel

Homosassa,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Manager/Driver

FedEx Ground
11.2018 - 08.2023
  • Coordinated with drivers to organize timely pickup and delivery.
  • Organized records of vehicles, schedules and completed orders.
  • Developed and maintained knowledgeable and productive team of employees.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Addressed driver communications and provided required data to drivers.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Correctional Officer

CoreCivic
02.2016 - 08.2018
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Observed behavior of residents individually and in groups.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.

Assistant Manager

SUBWAY®Restaurants
01.2015 - 02.2016
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Education

Certification - Corrections

Withlacoochee Technical Institute
Inverness, FL

Skills

  • Supply Tracking
  • Driver Management
  • Delivery and Shipping
  • Company Policy Compliance
  • Driver Safety Programs
  • Recordkeeping Requirements
  • Staff Development
  • Customer Service
  • Route Management
  • Daily Operations Management

Timeline

Manager/Driver

FedEx Ground
11.2018 - 08.2023

Correctional Officer

CoreCivic
02.2016 - 08.2018

Assistant Manager

SUBWAY®Restaurants
01.2015 - 02.2016

Certification - Corrections

Withlacoochee Technical Institute

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Catherine Schlaegel