Summary
Overview
Work History
Education
Skills
Timeline
Generic

Haley (Hayden) Dubroc

Ball,LA

Summary

Dynamic Driver Manager with a proven track record at KBK Delivery, skilled in improvement planning and route management. Successfully enhanced service standards and team productivity through effective training and conflict resolution. Committed to regulatory compliance and customer service excellence, ensuring timely deliveries and high-quality performance.

Overview

10
10
years of professional experience

Work History

Driver Manager

Prestige World Drive
07.2025 - Current
  • Coordinated with drivers to organize timely pickup and delivery.
  • Addressed driver communications and provided required data to drivers.
  • Identified process breakdowns and developed improvement plans to resolve.
  • Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Float Driver

KBK Delivery
01.2024 - 07.2025
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Followed all relevant traffic laws and safety regulations.
  • Obtained signatures from customers upon delivery of goods.

Millwright Diesel Mechanic

Kodiak Labor Solutions
09.2022 - 01.2023
  • Operated machine tools to fabricate parts during overhaul, maintenance, or setup of machineries.
  • Installed stationary industrial machinery and mechanical equipment according to layout plans.
  • Replaced defective parts of machines and adjusted clearances and alignment of moving parts.
  • Inspected and examined all machinery and equipment to detect malfunctions or irregularities.
  • Used hoisting and rigging equipment to move heavy machinery and equipment.
  • Disassembled machinery parts and categorized properly before moving to storage.
  • Documented repairs and maintenance activities to create reports for management.
  • Performed routine inspections and maintenance to optimize machinery performance.

Driver Manager

KBK Delivery
06.2015 - 09.2022
  • Created and enforced detailed organization processes to increase quality and service standards.
  • Conducted research to address shipping errors and packaging mistakes.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Developed and maintained knowledgeable and productive team of employees.

Education

Bachelor of Science - Computer Engineering

University of Iowa
Alexandria, La
01-2024

Skills

  • Improvement planning
  • Regulatory compliance
  • Active listening
  • Supply tracking
  • Driver evaluation
  • Route management
  • Customer service
  • Materials tracking
  • Delivery scheduling
  • Conflict resolution techniques
  • Vehicle maintenance coordination
  • Productivity standards implementation

Timeline

Driver Manager

Prestige World Drive
07.2025 - Current

Float Driver

KBK Delivery
01.2024 - 07.2025

Millwright Diesel Mechanic

Kodiak Labor Solutions
09.2022 - 01.2023

Driver Manager

KBK Delivery
06.2015 - 09.2022

Bachelor of Science - Computer Engineering

University of Iowa

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