Catherine Blair
Seattle
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Team player willing to grow in skills and knowledge. Great analytical and critical thinker. Excellent communicator with proven customer relations skills. Experience dealing with clients of all age groups and backgrounds.
Overview
33
33
years of professional experience
Work History
Store Manager
Red Lodge Senior And Community Center
Red Lodge, MT
06.2021 - 08.2022
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Managed inventory control, cash control and store opening and closing procedures.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Established a welcoming atmosphere to encourage repeat business.
- Resolved customer complaints for improved store reputation and loyalty.
- Assisted with hiring, training and mentoring new staff members.
Sales Associate
Red Lodge Senior And Community Center
Red Lodge, MT
05.2020 - 06.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Provided positive first impressions to welcome existing, new and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Teacher
The Bush School
Seattle, WA
07.1989 - 06.2015
- Related to students /parents with humor and empathy, creating positive environment.
- Designed task-oriented activities and games to facilitate better language acquisition.
- Used various software to monitor and record students' progress.
- Coordinated special excursions to local points of interests and more extensive study trips to expand learning for French language students.
- Immersed students in unfamiliar cultures by devising hands-on activities.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Assessed student performance regularly using both formative and summative assessments to inform future lesson planning.
Education
French/Spanish Education - World Languages And Education
Montana State University - Bozeman
Bozeman, MTSkills
- Professional attitude
- Strategic Thinker
- Customer Relations
- Team Oriented
Timeline
Store Manager
Red Lodge Senior And Community Center
06.2021 - 08.2022
Sales Associate
Red Lodge Senior And Community Center
05.2020 - 06.2021
Teacher
The Bush School
07.1989 - 06.2015
French/Spanish Education - World Languages And Education
Montana State University - Bozeman
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