Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Spruill

Stratford,CT

Summary

Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

8
8
years of professional experience

Work History

Amazon FBA Seller

Amazon
02.2023 - Current
  • Ensured compliance with Amazon's policies and procedures related to selling products on its platform.
  • Developed pricing strategies to ensure competitive positioning within the marketplace.
  • Researched and identified potential suppliers for sourcing new items.
  • Managed inventory levels across multiple channels including Amazon FBA, eBay, Walmart.com.
  • Utilized Amazon Seller Central tools such as Advertising Campaign Manager and Inventory Placement Service.

Custodian

Stratford Board Of Education
Stratford, CT
07.2019 - Current
  • Operating floor buffers, pressure washers, carpet cleaners, vacuums, ladders, snow blowers, leaf blowers safely.
  • Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
  • Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
  • Assisting with special projects related to custodial care as assigned by supervisor or manager.
  • Completing daily logs detailing work performed each day; updating records of supplies used during shifts.
  • Responding quickly to emergency situations such as flooding or spills in order to minimize damage to property or injury to personnel.
  • Disinfecting high-touch areas including doorknobs, handrails on stairs, escalators, and elevator buttons.
  • Set up and removed furniture, equipment and supplies required for meetings and special events.
  • Checked inventory for required supplies and made lists for needed cleaning products.

Amazon Warehouse Worker

Amazon
North Haven, CT
02.2021 - 11.2022
  • Maintained stock levels in accordance with company policies.
  • Followed established guidelines for picking orders accurately.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Operated scanners, computers, and other equipment to track orders.

Call Center Representative

Hamilton Connections
Milford, CT
02.2017 - 06.2018
  • Maintained high levels of professionalism while interacting with customers via phone or email.
  • Stayed current on relevant product and service offerings as well as competitor pricing models.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Assisted customers with navigating the company's website to locate desired information or items for purchase.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.

Education

High School Diploma -

Stratford High School
Stratford, CT
06-2019

Skills

  • Keyword Research
  • Competitor Analysis
  • Inventory Replenishment
  • Hazardous Materials Handling
  • Product Launches
  • Social Media Marketing
  • Customer Engagement
  • Amazon FBA
  • Online Advertising
  • Facebook Marketplace
  • Inventory Management

Timeline

Amazon FBA Seller

Amazon
02.2023 - Current

Amazon Warehouse Worker

Amazon
02.2021 - 11.2022

Custodian

Stratford Board Of Education
07.2019 - Current

Call Center Representative

Hamilton Connections
02.2017 - 06.2018

High School Diploma -

Stratford High School

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Catherine Spruill