Catherine Starkey
Summary
I am an experienced professional with a strong background in communications, and skilled in customer service/general office environment. Articulate, energetic, positive and eager to develop new skills, I feel I would be an asset to an office or service-related company.
Overview
34
34
years of professional experience
Work History
Sales and Service Associate
24 Hour Fitness
10.2024 - Current
- Assist members with inquiries, providing customer service and support
- Manage front desk operations, ensuring efficient check-in for members
- Tour guests and sell club memberships
- Maintain cleanliness and organization of facility
- Stock and organize retail store products for optimum sales
Graphics Operator - Volunteer
Water of Life Community Church - Media
01.2007 - Current
- Operate graphics computer/software for worship lyrics, sermon notes and various visual content for services and special events.
Co-Owner, Customer Service
BTS Rack
01.2005 - Current
- Respond to customer requests via phone, website and email, for products, returns and general information
- Process and ship products, nationally and internationally
- Developed product knowledge to provide informed recommendations
Public Information Officer
City of Chino
08.2001 - 06.2006
- Manged media relations, Municipal Cable TV programming and City webpage
- Wrote and produced State of the City Video, Mayor's speech and community event
- Wrote, produced and anchored "Chino Living" monthly cable TV series
- Wrote press releases and responded to inquiries for routine information and crisis management
- Wrote speeches and key talking points for Mayor and City Council members
- Wrote and coordinated publication of City's quarterly newsletter/recreation guide
- Responded on-scene to events/incidents, providing information to media outlets
- Provided/assisted City departments with media needs, video production, and promotions
Public Information Officer
City of Glendora
03.1991 - 09.2006
- Coordinated media relations, wrote press releases and responded to inquires/information requests
- Managed Municipal Cable TV channel; produced programming; negotiated Cable Franchise Agreement
- Created, produced and anchored "What's Good, Glendora!" Cable TV series, City Council Meetings and various City productions
- Wrote, photographed and designed City Newsletter, Economic Development publications and various City brochures
Education
Bachelor of Science - Communications
California Polytechnic State University
Pomona, CATimeline
Sales and Service Associate
24 Hour Fitness
10.2024 - Current
Graphics Operator - Volunteer
Water of Life Community Church - Media
01.2007 - Current
Co-Owner, Customer Service
BTS Rack
01.2005 - Current
Public Information Officer
City of Chino
08.2001 - 06.2006
Public Information Officer
City of Glendora
03.1991 - 09.2006
Bachelor of Science - Communications
California Polytechnic State University
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