Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Takacs

Columbus,OH

Summary

Go Getter professional with a track record at City Barbeque, excelling in customer service and engagement. With a strong work ethic and loyalty. Recognized for enhancing team performance and building strong client relationships. Skilled in CRM tools and problem-solving, I am committed to delivering exceptional customer experiences through effective communication and collaboration. I am proud of my career and achievements that I have accomplished throughout my life. Having worked for City Barbeque as combined 14yrs and have remained with them currently part time. My progression as RCDRV I have achieved number one sales person for the month and number one at the Columbus RV Show.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

City Barbeque
10.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Assisted in daily store operations, ensuring compliance with company policies and procedures.
  • Managed inventory levels, conducting regular audits to maintain stock accuracy.
  • Trained and mentored new team members on customer service standards and operational protocols.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Coordinated staff schedules, optimizing labor resources to meet peak demand periods.
  • Monitored employee performance, providing feedback to enhance productivity and engagement.
  • Created and maintained safe and secure work environments for employees.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.

Product Sales Specialist

RCDRV
07.2024 - Current
  • Utilized CRM tools to track leads, enhancing follow-up efficiency.
  • Achieved recognition as top Sales Product Specialist.
  • Trained and mentored junior sales staff, boosting team performance and morale.
  • Built strong relationships with clients, resulting in sales.
  • Communicated effectively with customers to ensure a positive customer experience
  • Collection of deposits both cash and or debit/credit card.
  • Daily use of customer databases CRM/ Lightspeed, Excel, Microsoft Word.
  • Greeting customers making them feel welcomed providing a top notch experience.
  • Adhering to compliancy regulations protecting customers confidentiality
  • Scheduling customers using google calendar for pick up.
  • Communication with management team and finance to ensure smooth transactions.

Business Development Specialist

RCDRV
08.2022 - Current
  • Proactively generated and qualified leads through inbound and outbound calling, email, and online inquiry follow-up, successfully scheduling appointments for the sales team.
  • Utilized CRM software to track leads, schedule appointments, and manage customer interactions, ensuring efficient follow-up and maximizing conversion opportunities.
  • Provided exceptional customer service by addressing inquiries, providing information on RV models, features, and pricing, and fostering positive customer relationships.
  • Built rapport with prospective buyers, actively listening to their needs and preferences to assist the sales team in matching them with the perfect RV.


Education

Reynoldsburg High School
Reynoldsburg, OH
06-2004

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Customer service and engagement
  • Customer relations

Certification

  • Serv Safe- Training to maintain the food safety and awareness for customers.
  • Jayco Masters- Jayco is a brand of RV's we carry. Attended the Masters class to enhance my sales and product knowledge.

Timeline

Assistant Store Manager

City Barbeque
10.2024 - Current

Product Sales Specialist

RCDRV
07.2024 - Current

Business Development Specialist

RCDRV
08.2022 - Current

Reynoldsburg High School

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