Catherine Tejeda
Brooklyn,United States
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Engagement Specialist/Direct Support Staff Member
Interborough Developmental & Consultation Center
Brooklyn, NY
12.2022 - 04.2024
- Maintained customer engagement databases, ensuring accuracy of data entry.
- Ensured compliance with all applicable regulations when planning events or activities related to customer engagement.
- Contacted clients on regular basis to determine satisfaction levels and areas requiring immediate improvement.
Group Leader
Greater Ridgewood Youth Council
Ridgewood, NY
07.2022 - 11.2022
- Developed and implemented group activities to promote team building and collaboration.
- Created detailed plans outlining project procedures and timelines for successful completion.
- Motivated teams to reach their highest potential by setting achievable goals.
- Kept areas clean, neat, and inspection-ready to comply with product guidelines.
Student Teacher
NYC Teaching Collaborative
Brooklyn, NY
01.2022 - 04.2022
- Developed lesson plans and activities to engage students in the learning process.
- Collaborated with faculty members to discuss student progress and develop strategies for improvement.
- Facilitated group discussions among students on relevant topics.
- Evaluated student work, provided feedback, and tracked their progress over time.
Lead Patient Coordinator
Mount Sinai Health System
New York, NY
07.2017 - 12.2021
- Ensured timely and accurate patient data entry into electronic medical records system.
- Provided leadership, guidance and support to the patient care team.
- Coordinated with physicians, nurses, insurance companies and other healthcare personnel to ensure appropriate care for patients.
- Assisted in scheduling appointments, tests and procedures for patients as needed.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
New York, NY05-2018
Skills
- Problem-Solving
- Program Planning
- Team Collaboration
- Excellent Communication
- Creative Strategies
- Task Prioritization
Languages
Spanish
Native/ Bilingual
Certification
- Foundations in Health and Safety e-Learning
- Mandated Reporter
Timeline
Engagement Specialist/Direct Support Staff Member
Interborough Developmental & Consultation Center
12.2022 - 04.2024
Group Leader
Greater Ridgewood Youth Council
07.2022 - 11.2022
Student Teacher
NYC Teaching Collaborative
01.2022 - 04.2022
Lead Patient Coordinator
Mount Sinai Health System
07.2017 - 12.2021
- Foundations in Health and Safety e-Learning
- Mandated Reporter
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice of The City University of New York
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