Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Valenzuela

Calexico,CA

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, notably at Circle K. Skilled in cash handling and management, coupled with exceptional customer service abilities, led to significant improvements in efficiency and customer return rates. Demonstrated leadership in training staff and managing inventory, showcasing reliability and a results-driven approach.

Overview

4
4
years of professional experience

Work History

Gas Station Clerk

Circle K
03.2024 - Current
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
  • Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
  • Managed inventory and restocked shelves as needed to maintain adequate product availability.
  • Built trustful relationships with customers to encourage return visits.

Flea Market

Fleamarkets
01.2021 - 02.2024
  • Assisted with visual displays that showcased seasonal trends or promoted specific product lines, driving greater interest from shoppers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • I would arrive early to participate in the swap meet as an occasional side job, some of my responsibilities included selling and loading merchandise.

Fast Food Cashier

McDonald's
03.2023 - 12.2023
  • Accurately handled cash register transactions while providing excellent customer service.
  • Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.

Education

GED -

Imperial Valley Charter School
Calexico, CA

Skills

  • Customer service and assistance
  • Cleanliness and hygiene
  • Operating cash register
  • Stocking shelves
  • Safe Food Handling
  • Reliability and punctuality
  • Cash Drawer Balancing
  • Work Task Prioritization

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Gas Station Clerk

Circle K
03.2024 - Current

Fast Food Cashier

McDonald's
03.2023 - 12.2023

Flea Market

Fleamarkets
01.2021 - 02.2024

GED -

Imperial Valley Charter School

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Catherine Valenzuela