Catherine Walker
Keystone Heights,FLORIDA
Summary
Friendly, animal-loving Kennel Manager with 3 years of experience caring for animals and supporting owners during temporary separations. Showed affection for pets and built rapport with owners to ease transitions and increase confidence in caretaking service. Recruited, hired and trained kennel assistants to provide clean, fun-loving environment for beloved pets. Alert professional delivering extensive training and coaching to team members while displaying enthusiastic attitude. Organized Kennel Assistants offering 3 years of expertise completing jobs on time and with no accidents. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Reliable employee seeking Kennel position. Offering excellent communication and good judgment. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Kennel position in the work environment. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Assistant Kennel Manager
Lake Area Animal Hospital
Melrose, FL
06.2018 - 02.2022
- Oversaw care, grooming and medication of pets during temporary kennel stays.
- Developed schedule to balance walking, feeding and socializing needs of animals in care.
- Communicated with pet parents, sharing pictures and relevant information regarding treasured animals.
- Cared for animals for up to 90 nights during owner absences.
- Oversaw logging operations to quickly identify unsafe working conditions, problems and process improvements.
- Oversaw logging operations to identify and solve problems, improve work methods and drive compliance with company and government regulations.
- Inspected facilities to determine maintenance needs.
- Kept operations smooth and efficient by feeding fish, monitoring feed usage, calculating feed conversion rates and completing food inventories.
- Assigned feeding and treatment of animals and cleaning and maintenance of animal quarters.
- Maintained safe and secure job site to prevent injuries, accidents and mistakes during logging projects.
- Used correct terms and explained job tasks to workers as part of comprehensive daily management and process improvement strategies.
- Prepared food, cleaned enclosures and administered medications to treat acute and chronic conditions.
- Assessed animals for signs of injury or illness, notifying managers or veterinarians.
- Treated animal illnesses or injuries following experience or instructions of veterinarians.
Groomer's Assistant
Spoiled Rotten Dogz
Starke, FL
09.2014 - 02.2016
- Delivered continuous focus and attention to lodged animals, promoting high level of care and oversight.
- Spoke to customers regarding lodging, grooming, daycare services, and pricing and cross-sold additional items.
- Trimmed nails using clippers and grinders.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskies and Malamutes.
- Bathed dogs and cats to remove fleas, ticks, and other skin parasites.
- Cleaned tear stains from fur using safe chemical cleaners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Reset procedure rooms between appointments and disinfected equipment.
- Washed, trimmed, and brushed animals to maintain good grooming standards.
- Kept cages, kennels, play yards, and grooming areas are neat and clean.
- Documented animals' weight, size, and condition in computer system for review by senior staff.
- Managed facility laundry, cleaning, and restocking.
- Monitored animals for behavioral problems and signs of health issues.
- Maintained animal health and wellbeing by brushing the coat, trimming nails, cleaning ears, and providing other types of basic care.
- Managed inventory, ordered new supplies, and maintained optimal storage to meet expected needs.
- Kept animal coats clean and healthy with regular washing, grooming, and trimming.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Met with clients to discuss cut and style preferences prior to caring for animals.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Handled administrative work such as answering telephones and scheduling appointments for visits.
- Collected animal waste produced on walks and discarded into trash or approved receptacles.
- Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Worked with more than 18+ animals each day to provide skilled bathing and grooming services.
Education
High School Diploma -
Keystone Heights Junior/Senior High School
Keystone Heights, FL05.2014
Skills
- Deadline management
- Quality assessment
- Customer service skills
- Coordinating maintenance
- Water management
- Medicine administration
- Equipment setup
- Animal husbandry
- Supply ordering
Timeline
Assistant Kennel Manager
Lake Area Animal Hospital
06.2018 - 02.2022
Groomer's Assistant
Spoiled Rotten Dogz
09.2014 - 02.2016
High School Diploma -
Keystone Heights Junior/Senior High School