Catherine Wilkinson-Lites
Skowhegan,ME
Summary
Accomplished Dog Groomer with a proven track record at Dogs Paradise and Mod Mutt Salon, excelling in animal handling and customer relationship building. Enhanced client retention through expert grooming and empathetic service. Skilled in breed standard trims and effective communication, ensuring high satisfaction and repeat business.
Experienced with various dog grooming techniques, including breed-specific cuts and styling. Utilizes advanced grooming tools and products to ensure health and comfort of pets. Knowledge of pet behavior and health allows for gentle and effective grooming process.
Overview
7
7
years of professional experience
Work History
Dog Groomer
Dogs Paradise
10.2024 - Current
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Provided attentive care to animals during grooming sessions, minimizing stress and promoting a positive experience.
- Worked effectively in fast-paced environments.
Dog Groomer
Own Business
10.2021 - 08.2024
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Dog Groomer
Mod Mutt Salon
01.2018 - 12.2021
- Showcased expertise in various grooming techniques for diverse dog breeds, delivering exceptional results every time.
- Increased client retention through effective communication and understanding of pet owner preferences.
- Developed strong relationships with clients by addressing their concerns, resulting in repeat business and referrals.
Education
High School Diploma -
Kauai High School
Lihue, HISkills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Knowledge of breed standard trims
- Hand stripping
- Appointment scheduling
Timeline
Dog Groomer
Dogs Paradise
10.2024 - Current
Dog Groomer
Own Business
10.2021 - 08.2024
Dog Groomer
Mod Mutt Salon
01.2018 - 12.2021
High School Diploma -
Kauai High School
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