Catherine Windsor
South Berwick,ME
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Pool Supervisor
Cliff House Hotel
05.2024 - 08.2024
- Collaborated with other departments to plan and execute special events at the pool facility, increasing community engagement.
- Promoted a culture of teamwork among staff members through regular meetings, open communication channels, and employee recognition initiatives.
- Enhanced pool safety by implementing and enforcing strict rules and regulations.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Counter Clerk
Spruce Home and Company
08.2022 - 12.2023
- Delivered top quality customer service while managing multiple tasks.
- Processed order transactions and handled debit and cash operations.
- Stocked shelves with new merchandise when shipments arrived in store.
- Maintained up-to-date knowledge of store policies regarding payment, returns, and exchanges.
- Assisted in maintaining cleanliness of front end area including sweeping floors and wiping down counters regularly.
- Answered phone calls from customers inquiring about store hours or products availability.
- Greeted customers and provided friendly customer service.
- Operated cash register to process customer transactions accurately and efficiently.
- Verified that all items purchased were rung up correctly on the register.
- Assisted customers with product selection, inquiries, and complaints in a courteous manner.
Strawberry Picker
Rossview Farms
05.2022 - 12.2023
- Culled out unripe or overripe berries from the picking container.
- Assisted with planting new strawberry plants and maintaining existing ones.
- Adhered to company policies regarding food safety standards during harvest operations.
- Assisted with pruning activities in order to maintain healthy plant growth patterns.
- Weeded around strawberry plants to ensure proper air circulation and growth conditions.
- Checked strawberry plants for ripeness and picked ripe strawberries.
- Performed regular inspections on strawberry plants looking for signs of damage or disease.
- Applied fertilizer, pesticides, fungicides, herbicides as instructed by supervisors.
- Communicated with fellow pickers about best practices when it came to harvesting techniques.
- Greeted customers and provided excellent customer service.
- Maintained a clean, organized and well-stocked store.
- Communicated effectively with other team members in order to keep the store running smoothly.
- Followed instructions provided by supervisor regarding specific tasks assigned during shift.
Sailing Instructor
Sailing Ships Maine
01.2023 - 04.2023
- Performed maintenance before, during, and after season for all boats and equipment.
- Completed re-certification and continuing education requirements related to safety and boating knowledge.
- Tracked attendance, student performance, weather and other required information for permanent records.
- Developed emergency action plans in case of inclement weather or other dangerous situations.
- Monitored weather conditions to ensure safe sailing practices were followed.
- Performed routine vessel inspections prior to each class session for any signs of damage or wear.
- Maintained cleanliness of boats and equipment before and after each lesson session.
- Provided guidance on sailboat maintenance, rigging, and operation.
- Encouraged teamwork among students through organized group activities related to sailing topics.
Education
Bachelor of Arts - Communications, Global Studies
Marist College
Poughkeepsie, NY05-2027
Skills
- Accuracy and efficiency
- Strong Work Ethic
- Customer-focused
- Reliability and punctuality
- Cleaning and sanitizing
- Team Player
- Efficient Task Prioritization
- Effective Communication
- Maintaining cleanliness
- Problem-solving abilities
- Organizational Skills
Education and Training
true
Timeline
Pool Supervisor
Cliff House Hotel
05.2024 - 08.2024
Sailing Instructor
Sailing Ships Maine
01.2023 - 04.2023
Counter Clerk
Spruce Home and Company
08.2022 - 12.2023
Strawberry Picker
Rossview Farms
05.2022 - 12.2023
Bachelor of Arts - Communications, Global Studies
Marist College
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