Catherine Wright
Walmart
Idaho Falls,ID
3
years of professional experience
Work History
Front End Customer Service Associate
1 Year 2 Months- Handle incoming cash over 100 dollars every day & outgoing cash
- Provide excellent customer service
- Communicating with customers with their needs
- Collaborated with team members to identify and fulfill customer needs.
- Ensure work area is clean, neat and sanitized
- Taught 2 new coworkers on how to use the register and self-checkout
- Thrived in high-pressure situations to maintain service quality.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Exhibited respect and friendliness in all customer interactions to foster a positive atmosphere.
- Supported daily operations by collaborating effectively with team members to ensure smooth workflow.
Front End Associate
11 Months- Processed customer transactions accurately at checkout and self-checkout stations
- Assisted shoppers with product locations, item availability
- Maintained customer-ready checkout areas
- Trained new associates on checkout procedures, customer service, and store standards.
- Maintained clean and safe shopping environment, promptly cleaning spills
- Assisted in training new hires, sharing knowledge and best practices for front end operations
- Listened to customer needs and desires to identify and recommend optimal products.
Cashier
1 Year- Handle incoming & outgoing cash
- Packaged over 50 boxes of pizzas every day
- Communicate with customers regarding their orders
- Communicate with coworkers on customer orders
- Ensure work area is clean, neat, and sanitized
- Adapted to work in a hot room during a hectic rush
- Processed cash, card, and mobile payments accurately at point of sale
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise
Education
Bachelor of Science - Social Work, Psychology
- Majoring: Social Work
- Minor: Psychology
- GPA: 3.89
High School Diploma
Skills
Customer Service
Communication
Time Management
Attention to Detail
Critical Thinking
Teamwork
Adaptable & Flexible
Multitasking
Strong work ethic
Patience and resilience
Timeline
Front End Customer Service Associate
Walmart
08.2025 - CurrentRead More
Front End Associate
Walmart
08.2024 - 07.2025Read More
Cashier
Little Caesars
08.2023 - 08.2024Read More
Brigham Young University
Bachelor of Science from Social Work, Psychology
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Central High School
High School Diploma
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