Catherine Ann Palmer
Rhome,TX
Summary
Business professional with solid background in driving operational success. Proven track record of optimizing business processes and achieving organizational goals through effective leadership. Known for fostering teamwork and adapting to evolving business needs while maintaining results-driven approach.
Overview
2
2
Languages
2
2
Certifications
4
4
years of professional experience
Work History
Business Administrative Manager
Hawaii Marine Cleaning LLC
05.2023 - 08.2024
- Directed employee medical vehicle training appointments and optimized phone communication for efficiency. Supervised payroll operations and confirmed accuracy of recorded hours to guarantee prompt employee payments. Reconciled invoices and timesheets from temporary staffing companies to ensure proper compensation for hours worked. Created job specifications and structured field/office binders to support production initiatives. Managed office inventory and sourced supplies to promote seamless workflow. Collaborated with government agencies to process security clearances for personnel. Proficient in Microsoft Office suite including Excel, Word, PowerPoint, and Outlook. Experienced in construction accounting and project management software.
- Hours per week: 38
- Streamlined operational workflows to enhance service delivery and client satisfaction.
- Developed training materials for staff on efficient cleaning protocols and safety measures.
- Implemented inventory management systems to optimize resource allocation and reduce waste.
Retail Sales Associate
PacSun
11.2021 - 10.2022
- Organized displays to enhance product visibility, assisted customers in locating products, and operated cash register.
- Allocated 20 hours per week to customer service.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in inventory management, ensuring accurate stock levels and product availability.
- Collaborated with team members to create visually appealing merchandise displays.
Data Entry Clerk
ALTRES Staffing Agency
08.2020 - 08.2021
- Entered data into multiple computer systems to ensure accurate record-keeping.
- Worked 20 hours weekly
- Entered and maintained accurate data in company database systems.
- Processed incoming documents promptly, ensuring timely updates to records.
- Verified data integrity by cross-referencing entries against source documents.
Education
Technical or occupational certificate - Medical Coding
MedCerts
Livonia, MI12-2025
Associate's degree - Liberal Arts
Leeward Community College
Pearl City, HI05-2022
High school diploma or equivalent - undefined
Pearl City High School
Pearl City, HI05-2020
Bachelor of Science - Human Development
Texas Tech University
Lubbock, TX05-2027
Skills
- Training development
- Financial reporting
- Business communication
- HR management
- Managing multiple projects
- Schedule management
- Executive support
- Office organization
- Staff training and development
- Project management
- Event coordination
- Attention to detail
Accomplishments
- Created and implemented processes to streamline workflow.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved government agency customers by completing data entry with accuracy and efficiency.
Certification
Certified Professional Coder - Apprentice (CPC-A)
Languages
English - Spoken: Advanced | Written: Advanced | Read: Advanced
Tagalog - Spoken: Intermediate | Written: Intermediate | Read: Intermediate
Timeline
Business Administrative Manager
Hawaii Marine Cleaning LLC
05.2023 - 08.2024
Retail Sales Associate
PacSun
11.2021 - 10.2022
Data Entry Clerk
ALTRES Staffing Agency
08.2020 - 08.2021
High school diploma or equivalent - undefined
Pearl City High School
Associate's degree - Liberal Arts
Leeward Community College
Technical or occupational certificate - Medical Coding
MedCerts
Bachelor of Science - Human Development
Texas Tech University
Job-related training
OSHA 10 Certified (2024)
Additional information
- Received promotion due to regularly exceeding job expectations.
- Maintained security clearance for duration of employment.
- 70 wpm average typing speed.