Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine V Lopez Arriaga

Provo

Summary

Dynamic and dedicated professional with experience at Sam's Club, excelling in customer service and food safety. Proven ability to enhance guest satisfaction while maintaining cleanliness and organization. Skilled in training staff and managing inventory, demonstrating strong leadership and active listening abilities to foster a collaborative team environment. Professional food worker with solid background in cafe operations. Skilled in customer service, food preparation, and cash handling, consistently ensuring positive dining experience. Strong focus on teamwork and adaptability, with proven track record of meeting and exceeding targets in fast-paced environments.

Overview

4
4
years of professional experience

Work History

Cafe Associate

Sam's Club
06.2022 - Current
  • Provided exceptional customer service, enhancing guest experience and satisfaction.
  • Operated bib equipment efficiently, ensuring quality beverage preparation.
  • Maintained clean and presentable cafe by wiping, sanitizing, and replenishing supplies frequently to support workflow efficiency and employee job tasks.
  • Maintained cleanliness and organization of workstations for optimal workflow.
  • Assisted in inventory management, tracking supplies and restocking as needed.
  • Trained and mentored new staff, fostering a collaborative team environment.

Cashier Team Lead

Dollar Tree
07.2021 - 04.2022
  • Trained new cashiers on point-of-sale systems and company policies, promoting best practices.
  • Assisted in inventory management by restocking merchandise and organizing checkout areas for optimal flow.
  • Resolved customer inquiries and complaints promptly, enhancing overall satisfaction and loyalty.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.

Education

Freedom Preparatory Academy
Provo, UT
05-2021

Skills

  • Maintaining cleanliness
  • Food safety
  • Food preparation
  • Proficient in organization
  • Attentive listener
  • Patient
  • Product replenishment
  • Cash handling
  • Attention to detail

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Cafe Associate

Sam's Club
06.2022 - Current

Cashier Team Lead

Dollar Tree
07.2021 - 04.2022

Freedom Preparatory Academy