Cathie Buege
McHenry,IL
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
11
11
years of professional experience
Work History
Licensed Esthetician
Massage Envy
Grayslake, IL
07.2022 - 09.2025
- Designed customized facial and body treatments meeting individual client needs.
- Eliminated or reduced appearance of fine lines and spots with appropriate products.
- Built positive client relationships and guided clients through treatments.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Relaxed clients with facial and body massages, aromatherapy and soothing environments.
Spa Manager
Get Salty
Johnsburg, Illinois
10.2021 - 05.2022
- Spearheaded creation and implementation of programs focused on key-client business needs.
- Conducted regular staff meetings to ensure consistency in service delivery.
- Built successful private practice of clients through marketing, networking, and interpersonal skills.
- Developed and implemented spa services policies, procedures and standards.
Team Lead
DOVENMUEHLE
Lake Zurich, IL
10.2014 - 04.2018
- Ensured compliance with legal and regulatory requirements in all team activities.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Developed strategies to increase team productivity and improve customer service levels.
Education
Esthetics - Esthetics And Massage
Cosmetology And Spa Academy
Crystal Lake, IL11-2022
Skills
- Skin rejuvenation
- Eyebrow and lash tinting
- Skin resurfacing techniques
- Body waxing specialist
- Anti-aging treatments
- Ultrasonic skin care
Timeline
Licensed Esthetician
Massage Envy
07.2022 - 09.2025
Spa Manager
Get Salty
10.2021 - 05.2022
Team Lead
DOVENMUEHLE
10.2014 - 04.2018
Esthetics - Esthetics And Massage
Cosmetology And Spa Academy
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