Summary
Overview
Work History
Education
Skills
Timeline
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Cathie Buege

McHenry,IL

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

11
11
years of professional experience

Work History

Licensed Esthetician

Massage Envy
Grayslake, IL
07.2022 - 09.2025
  • Designed customized facial and body treatments meeting individual client needs.
  • Eliminated or reduced appearance of fine lines and spots with appropriate products.
  • Built positive client relationships and guided clients through treatments.
  • Performed waxing services on clients including eyebrows, lip, chin, and full face.
  • Relaxed clients with facial and body massages, aromatherapy and soothing environments.

Spa Manager

Get Salty
Johnsburg, Illinois
10.2021 - 05.2022
  • Spearheaded creation and implementation of programs focused on key-client business needs.
  • Conducted regular staff meetings to ensure consistency in service delivery.
  • Built successful private practice of clients through marketing, networking, and interpersonal skills.
  • Developed and implemented spa services policies, procedures and standards.

Team Lead

DOVENMUEHLE
Lake Zurich, IL
10.2014 - 04.2018
  • Ensured compliance with legal and regulatory requirements in all team activities.
  • Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
  • Developed strategies to increase team productivity and improve customer service levels.

Education

Esthetics - Esthetics And Massage

Cosmetology And Spa Academy
Crystal Lake, IL
11-2022

Skills

  • Skin rejuvenation
  • Eyebrow and lash tinting
  • Skin resurfacing techniques
  • Body waxing specialist
  • Anti-aging treatments
  • Ultrasonic skin care

Timeline

Licensed Esthetician

Massage Envy
07.2022 - 09.2025

Spa Manager

Get Salty
10.2021 - 05.2022

Team Lead

DOVENMUEHLE
10.2014 - 04.2018

Esthetics - Esthetics And Massage

Cosmetology And Spa Academy

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Cathie Buege