Cathrine Poynor
Murphysboro,IL
Summary
I'm always eager to learn and understand. I'm a hard and dedicated worker. I have a flexible schedule and I'm willing to learn new skills should the job require me to.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds
08.2023 - 08.2023
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Kept kitchen, counter and dining areas cleaned and sanitized.
Substitute Teacher
ESS
05.2023 - 08.2023
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
To-Go Specialist
Chili's Restaurant
06.2021 - 12.2021
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Maintained current understanding of market conditions, compliance standards and best practices.
- Developed and managed relationships with key clients and partners to drive growth.
- Developed and implemented systems to track customer feedback and satisfaction.
Education
High School Diploma -
Furr High School
Houston, TX06.2022
Skills
- Production Line Work
- Interactive Communication Skills
- Heavy Lifting
- Line Efficiency
- Telephone Etiquette
- Food and Beverage Service
- Supplies Monitoring and Restocking
- Food Processing
- POS Terminal Operation
- Organization and Time Management
- Seating and Table Management
- Performance Improvement
- Taking Orders
- Managing Orders and Deliveries
- Safety
- Cash Handling
- Drive-Thru Operation
- Teacher Observation
- Analytical Skills
- Concept Explanation
- Small Group Leadership
- Enforcing Classroom Rules
- Safety Awareness
- Classroom and Activity Supervision
- Google Drive
- Positive Interactions
- Video Conferencing
- Google Classroom
- Consistent Supervision
- Class Engagement
- Ability to Be Flexible
- Organizational Abilities
- Behavior Redirection
- Middle School Education
- Special Education
Timeline
Crew Member
Mcdonalds
08.2023 - 08.2023
Substitute Teacher
ESS
05.2023 - 08.2023
To-Go Specialist
Chili's Restaurant
06.2021 - 12.2021
High School Diploma -
Furr High School
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