Cathryn Rivera
Admin
Citrus Heights,CA
Summary
Professional and poised Admissions Representative with 2 years of experience representing universities and colleges. Knowledgeable about all programs, degree options and courses offered. Expert at assisting potential students find most suitable programs. Adaptable and friendly with excellent time-management skills. Gifted at coordinating data and preparing reports. Team-oriented and collaborative with employees. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certificate
Work History
Senior Admissions Professional
United Education Institute
Sacramento, ca
12.2022 - Current
- Supported students through admissions process by answering questions and assisting with forms.
- Collaborated with various departmental staff to organize activities, presentations and meetings for potential enrollees.
- Explained admissions procedures and courses offered to potential students.
- Scheduled [Number] appointments to meet with students face-to-face and discuss education plans.
- Maximized enrollment working closely with students and parents to boost conversion rates of prospective students to 50%.
- Utilized data-driven tracking system and recruitment processes to find optimal candidates for interviews and employment opportunities.
- Analyzed and evaluated data, identifying trends in recruitment process.
- Devised and implemented effective interviewing techniques and strategies to identify best candidates for each position.
Direct Support Professional
Strategies To Empower People
Sacramento, CA
02.2017 - Current
- Assisted disabled clients to support independence and well-being.
- Monitored progress and documented patient health status changes to keep care team updated.
- Maintained clean, safe and well-organized patient environment.
- Administered medication as directed by physician.
- Developed rapport to create safe and trusting environment for care.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Consulted with different healthcare disciplines to offer important mental health support to patients.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
Sales Associate
Macy's
Citrus Heights, CA
11.2016 - 02.2017
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Maintained records related to sales, returns and inventory availability.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Education
High School Diploma -
Center High School
Antelope, CA 06.2005 - 06.2009
Associate of Arts - American Sign Language
American River College
Sacramento 06.2010 - 06.2011
Skills
EMR / EHR
Community integration
First aid and safety
Behavioral Management
Medical office administration
Case management
Filing and data archiving
Experience in sales
Networking abilities
Excellent interpersonal skills
Diagnostic interviewing
Participant screening
Inbound and outbound calls
Data verification
Telephone etiquette
Written Communication
Teamwork and Collaboration
Certification
PCW - Personal Care Worker
Timeline
Senior Admissions Professional
United Education Institute
12.2022 - Current
PCW - Personal Care Worker
09-2022
Direct Support Professional
Strategies To Empower People
02.2017 - Current
Sales Associate
Macy's
11.2016 - 02.2017
Associate of Arts - American Sign Language
American River College
06.2010 - 06.2011
High School Diploma -
Center High School
06.2005 - 06.2009