Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Leasing Professional
Prism Real Estate
11.2023 - 11.2024
Managed detailed records of all lease transactions, providing accurate data for reporting purposes.
Assisted in budget preparation by analyzing historical data on vacancy rates, rental income, and operating expenses.
Identified cost-saving opportunities through careful review of vendor contracts and negotiation of better terms when applicable.
Maximized occupancy rates by quickly identifying qualified applicants and efficiently processing applications.
Supported property management staff during periods of high volume or employee absences, maintaining seamless operations during transitions.
Performed regular property inspections to identify areas needing improvement or repair for optimal tenant experience.
Increased lease renewals by developing and implementing effective tenant retention programs.
Provided exceptional customer service, addressing resident concerns promptly and professionally.
Nurse Technician
The University of Kansas Health System
05.2021 - 11.2023
Assisted nursing staff with essential tasks, ensuring efficient delivery of high-quality care to patients.
Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
Managed time effectively while multitasking between various responsibilities within a fast-paced clinical setting.
Provided prompt and accurate services such as CPR and first aid during emergencies.
Provided personal hygiene assistance, giving baths, and performing dress changes for patients.
Improved patient care by providing compassionate and attentive support to patients during daily activities.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Demonstrated adaptability when faced with unexpected challenges or changes in assigned duties within the nursing unit.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
Sales Associate Team Leader
SkyZone
10.2019 - 03.2023
Assisted teammates with sales-processing tasks to meet daily sales goals.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Acted as initial contact in addressing customer concerns.
Offered product and service consultations and employed upselling techniques.
Negotiated and closed deals with minimal oversight.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Worked with fellow sales team members to achieve group targets.
Engaged with customers to effectively build rapport and lasting relationships.
Trained and developed new sales team associates in products, selling techniques, and company procedures.
Preschool Assistant Teacher
Bridget Williams
06.2018 - 07.2021
Kept class space organized, clean and learning-focused for optimal student development.
Monitored children in classroom spaces, common areas and on playground to maintain optimal safety.
Related well to parents and kept each informed about new daycare activities or behavioral concerns.
Encouraged students to interact positively and calmly solve disputes.
Enhanced student learning by teaching foundational skills such as letter, number and color recognition.
Promoted exploration and student-led learning in children.
Read stories to children and taught painting, drawing and crafts.
Made healthy, well-balanced breakfasts and lunches for up to 13 children.
Kept children and babies clean of soiled diapers and pull ups throughout the day preventing sores and wounds
Education
Certificate of Technical Studies - Certified Clinical Medical Assistant
Stepful Inc.
New York, NY
10-2024
Certification - Nursing Assistance
Kansas College of Nursing
03.2021
High School Diploma -
Lees Summit North
01.2021
Skills
Catheter change and preparation
Collecting vital signs
General housekeeping ability
Documentation procedures expert
Collecting specimens
Infection control procedures
Monitoring fluids
Grooming and bathing assistance
Performing patient intakes
Calm and level-headed under duress
Assisting with personal grooming
Charting expertise
Understands mobility assistance needs
Real estate
Goal orientation
Customer service
Telephone and email etiquette
Team collaboration
Customer service expertise
Medical terminology knowledge
EMR / EHR
Patient-focused care
Phlebotomy
Specimens collection and processing
Patient assessments
Compassionate caregiver
Certification
Home Health Aide Certification (HHA) - National Association for Home Care & Hospice or state-specific agencies.
Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Pediatric Advanced Life Support (PALS) - American Heart Association.
Timeline
Senior Leasing Professional
Prism Real Estate
11.2023 - 11.2024
Nurse Technician
The University of Kansas Health System
05.2021 - 11.2023
Sales Associate Team Leader
SkyZone
10.2019 - 03.2023
Preschool Assistant Teacher
Bridget Williams
06.2018 - 07.2021
Certification - Nursing Assistance
Kansas College of Nursing
High School Diploma -
Lees Summit North
Certificate of Technical Studies - Certified Clinical Medical Assistant
Real Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate BrokerageReal Estate Agent at Douglas Elliman Real Estate, Luxury Real Estate Brokerage