Emily Zahler
Reno,NV
Summary
Goal-oriented professional with extensive experience.
Well-qualified,with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
8
8
years of professional experience
Work History
Senior Leasing Professional
FPI Management
Reno, NV
02.2025 - Current
- Led leasing initiatives to enhance occupancy rates and tenant satisfaction.
- Conducted market research to inform competitive pricing strategies and property positioning.
- Developed and maintained strong relationships with prospective tenants through effective communication.
- Streamlined leasing processes by implementing digital tools for applications and approvals.
- Collaborated with property management teams to resolve tenant issues efficiently and effectively.
- Maximized occupancy rates by quickly identifying qualified applicants and efficiently processing applications.
- Increased lease renewals by developing and implementing effective tenant retention programs.
- Streamlined the leasing process by creating comprehensive marketing materials for prospective tenants.
Leasing Consultant
Standard Management
Reno, NV
06.2023 - 01.2025
- Guided prospective tenants through leasing process, ensuring understanding of terms and conditions.
- Developed strong relationships with residents, enhancing community engagement and satisfaction.
- Conducted property tours, highlighting key features and benefits to prospective clients.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Trained new leasing consultants on best practices and operational procedures for effective performance.
- Led initiatives to improve tenant retention rates through targeted outreach program
Lead Barista
Peppermill Casino, Resort & Spa
Reno, NV
10.2020 - 01.2022
- Supervised daily operations of coffee service, ensuring exceptional customer experiences.
- Trained and mentored new baristas in beverage preparation and customer service techniques.
- Developed and implemented seasonal drink menus to enhance customer offerings.
- Maintained inventory levels, ordering supplies to minimize shortages and waste.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Sales Associate
Verizon Wireless
Reno, NV
01.2018 - 08.2020
- Assisted customers in selecting products and services to meet individual needs.
- Demonstrated product features and benefits to enhance customer understanding.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained knowledge of current promotions and plans to provide accurate information.
Education
Bachelors - Forensic Science
University of Phoenix
Tempe, AZ04-2028
Skills
- Portfolio management
- Team building
- Community engagement
- Staff management
- Background check process
- File management
- Industry networking
- Contract preparation
- Goal orientation
- Customer service
- Clear communication
- Team collaboration
- Telephone and email etiquette
- Creative problem solving
- Customer service expertise
Languages
Spanish
Limited Working
English
Full Professional
French
Limited Working
Timeline
Senior Leasing Professional
FPI Management
02.2025 - Current
Leasing Consultant
Standard Management
06.2023 - 01.2025
Lead Barista
Peppermill Casino, Resort & Spa
10.2020 - 01.2022
Sales Associate
Verizon Wireless
01.2018 - 08.2020
Bachelors - Forensic Science
University of Phoenix