Cathryn "Shelley" Guy
Point,TX
Summary
Dynamic professional with extensive experience at Division Construction Supply, excelling in project management and client relations. Proven ability in blueprint reading and quote preparation, leveraging critical thinking to enhance operational efficiency. Recognized for adaptability and strong problem-solving skills, consistently delivering results in fast-paced environments.
Overview
13
13
years of professional experience
Work History
Remote Estimator/Project Manager Assistant
Division Construction Supply
Point, TX
09.2024 - 08.2026
- Started as a count specialist, promoted to an estimator, then advanced to an assistant project manager, managing make-ready orders for the commercial division and the warranty department.
- Leveraged MS Office suite for efficient data management and reporting.
- Performed data entry and addressed client inquiries, enhancing service delivery.
- Supported multiple departments effectively as an administrative assistant.
- Troubleshot the problems in a timely manner.
- Used a variety of software programs.
Remote Administrative Assistant
Harrington Insurance Solutions
Richardson, TX
09.2023 - 08.2024
- Managed multiple agents’ calendars and client lists, facilitating achievement of their sales goals.
- Coordinated scheduling of appointments, customer care calls, and commission reconciliation for multiple insurance agents to support operational efficiency.
- Performed audits to verify data integrity and ensure accuracy in reporting.
Estimator
Stromberg Architectural
Greenville, TX
01.2022 - 08.2023
- Reviewed blueprints and generated quotes for materials, contributing to sales procurement. Answered incoming calls and routed them to the appropriate people.
- Utilized MS Office suite to streamline tasks and improve productivity; proficient in Countfire software.
- Applied critical thinking skills to analyze and resolve issues effectively to troubleshoot problems in a timely manner.
Customer Service Representative/Licensed Agent
Mullen Insurance Agency
Garland, TX
01.2019 - 02.2020
- Resolved client payment inquiries via phone, ensuring timely assistance and effective issue resolution.
- Supported senior insurance agents by managing daily communications, processing renewal applications, issuing Certificates of Insurance, gathering information for new commercial insurance quotes, handling motor vehicle reports, processing premium payments, conducting CAD research on property, and establishing finance notes.
- Contributed to forecasting future policy renewals to enhance planning and client retention.
- Utilized multiple software programs to manage tasks efficiently.
Secretary/Administrative Assistant
State Farm
Richardson, TX
11.2013 - 06.2018
- Supported multiple managers by providing reliable assistance, troubleshooting issues, and balancing workload effectively.
- Facilitated new hire and termination paperwork for human resources, ensuring compliance and smooth transitions.
- Tracked stock levels and ensured timely replenishment, maintaining optimal inventory for operations.
Education
High School Diploma -
Saint Mary’s Academy
Nauvoo, IL05-1991
Skills
- Preparing estimates
- Blueprint reading
- Quote preparation
- Quantity take-offs
- Change order management
- Obtaining bids
- Countfire software
- Microsoft Excel
- Client relations
- Vendor relationships
- Value engineering
- Residential construction
- Problem solving
- Critical thinking
- Data interpretation
- Time management
- Task prioritization
- Documentation skills
- Initiative taking
- Adaptability
- Continuous improvement
Timeline
Remote Estimator/Project Manager Assistant
Division Construction Supply
09.2024 - 08.2026
Remote Administrative Assistant
Harrington Insurance Solutions
09.2023 - 08.2024
Estimator
Stromberg Architectural
01.2022 - 08.2023
Customer Service Representative/Licensed Agent
Mullen Insurance Agency
01.2019 - 02.2020
Secretary/Administrative Assistant
State Farm
11.2013 - 06.2018
High School Diploma -
Saint Mary’s Academy