Summary
Overview
Work History
Education
Skills
Certification
Timeline
AdministrativeAssistant

Cathy Ahlers

Winchester,VA

Summary

In my recent roles as a Flight Attendant, Firefighter/EMT, Federal Police Officer, being trained and certified in HazMat, accompanied by 15 certifications through NIMS/FEMA Incident Command System, and extensive training in Emergency situations and Health care. I have amassed over 30 years of experience in roles that required a keen understanding of risk assessment, regulatory compliance and safety procedures. I also posses strong office and clerical skills and a natural problem solver with, creating effective safety protocols. I am confident that this experience, with my ability to stay self-motivated, even under pressure, which has often been commended. I am also highly communicative, with an open-door policy. I am eager to bring my unique blend of knowledge, skills and experience to your facility, and I am excited about the opportunity to contribute to your team's ongoing success and wellbeing. Committed to driving improvements through innovation and leadership. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Flight Attendant

American Airlines
Charlotte, NC
06.2011 - 02.2020
  • Respond to emergency and non-emergency incidents; provide appropriate services as required including emergency rescue and fire suppression; perform search and rescue for trapped or injured persons; perform emergency medical and first aid services as needed; prepare reports regarding emergency incidents as assigned
  • Greeting airline customers, Helping passengers board planes, Providing safety information, Assisting passengers with special needs, Delivering snacks and beverages to passengers, Leading passengers to safety during an emergency, Securing the plane's cabin during takeoff and landing

Firefighter I & II

Chincoteague Fire Department
Chincoteague Island, VA
08.2009 - 07.2017
  • Respond to emergency and non-emergency incidents; provide appropriate services as required including emergency rescue and fire suppression; perform search and rescue for trapped or injured persons; perform emergency medical and first aid services as needed; prepare reports regarding emergency incidents as assigned
  • Basic Life Support (BLS), Community outreach and education, Emergency response, Equipment maintenance, Fire prevention and safety, Rapid problem-solving, Team collaboration

Emergency Medical Technician/Driver

FirstMed Ambulance
Hampton, VA
04.2000 - 12.2013
  • Operate ambulances or assist ambulance drivers in transporting sick, injured, or convalescent persons in emergency and non-emergency conditions, Remove and replace soiled linens and equipment in order to maintain sanitary conditions
  • Earn and maintain appropriate certifications, replace supplies and disposable items on ambulances, Report facts concerning accidents or emergencies to hospital personnel or law enforcement officials, Operates and maintains life-support equipment and systems and documents vital signs, significant conditions, and reactions.

Federal Police Officer

NASA/ Wallops Island Fight Facility
Wallops Island, VA
04.2000 - 06.2013
  • Protect NASA and Wallops Island Flight facility property and persons in emergency and non-emergency conditions
  • Check and verify for proper credentials to gain entry, Earn and maintain appropriate certifications, including a secret security clearance, Report facts concerning emergencies and non-emergencies to the proper supervisors and personnel or law enforcement officials, Operate emergency vehicles and issue warnings and tickets, check and always maintain a secure facility.

Education

Federal Police Officer -

NASA-National Aeronautics and Space Administration
02.2024

HAZ-MAT in Hazardous Materials Awareness & Operations -

Virginia Department Of Fire Programs
02.2024

Firefighter II - NFPA 1001-08 in Firefighting -

Virginia Department Of Fire Programs
02.2024

EVOC 1, 2, and 3 in Emergency Vehicle Operations -

Virginia Department Of Fire Programs
02.2024

NIMS/FEMA...IS-00100.a, IS-00100.b, IS-00200.a, IS-00200.b, IS-300, IS-700, IS-00700.a, IS00800.b, IS-00801, IS-00802, IS-00803, IS-00804, IS-00805, IS-00808, IS-00814 in FEMA - Emergency Management Institute, Incident Command System -

Federal Emergency Management Agency
02.2024

Community Emergency Response Team -CERT IS-317 in Homeland Security -

U.S. Department Of Homeland Security
02.2024

Firefighter I - NFPA 1001-02 in Firefighting -

Virginia Department Of Fire Programs
02.2024

Emergency Medical Technician-Basic -

Commonwealth of Virginia Department of Health
06.2016

Skills

  • Emergency Care
  • Customer Service
  • Regulatory Compliance
  • First Aid
  • Professional Appearance
  • Marketing
  • Schedule Management
  • Administrative Tasks
  • Relationship Management
  • Conflict Mediation
  • Strong Work Ethic
  • Cleanliness and Sanitation
  • Issue Resolution
  • Training and Coaching

Certification

  • CPR/AED/First Aid, 07/01/23
  • Bloodborne Pathogens, 07/01/24

Timeline

Flight Attendant

American Airlines
06.2011 - 02.2020

Firefighter I & II

Chincoteague Fire Department
08.2009 - 07.2017

Emergency Medical Technician/Driver

FirstMed Ambulance
04.2000 - 12.2013

Federal Police Officer

NASA/ Wallops Island Fight Facility
04.2000 - 06.2013

Federal Police Officer -

NASA-National Aeronautics and Space Administration

HAZ-MAT in Hazardous Materials Awareness & Operations -

Virginia Department Of Fire Programs

Firefighter II - NFPA 1001-08 in Firefighting -

Virginia Department Of Fire Programs

EVOC 1, 2, and 3 in Emergency Vehicle Operations -

Virginia Department Of Fire Programs

NIMS/FEMA...IS-00100.a, IS-00100.b, IS-00200.a, IS-00200.b, IS-300, IS-700, IS-00700.a, IS00800.b, IS-00801, IS-00802, IS-00803, IS-00804, IS-00805, IS-00808, IS-00814 in FEMA - Emergency Management Institute, Incident Command System -

Federal Emergency Management Agency

Community Emergency Response Team -CERT IS-317 in Homeland Security -

U.S. Department Of Homeland Security

Firefighter I - NFPA 1001-02 in Firefighting -

Virginia Department Of Fire Programs

Emergency Medical Technician-Basic -

Commonwealth of Virginia Department of Health
Cathy Ahlers