Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cathy Boisvert

Antioch,CA

Summary

I am very customer service friendly, likable, and get along great with everyone I meet and a fast learner.


I am looking forward for the opportunity to work with your company.


Overview

31
31
years of professional experience

Work History

Customer Service Associate Team Leader

Health Nut
04.2023 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Home Maker

Boisvert Residence
01.2004 - Current

Painting Consultant

Church & Sons Painting
02.2017 - 04.2023
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
  • Analyzed problematic areas to provide recommendations and solutions.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.

Nail Technician/Owner/Operator

Nails By Cathy
01.1993 - 02.2004
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Oversaw schedule to manage appointments of new and existing clients.
  • Used acrylics, gels and glitters to create custom nail art designs for clients.
  • Kept tidy and organized area to comply with cleanliness standards.

Office Assistant

Coldwell Banker
02.2001 - 06.2003
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Maintained and updated office records, both digital and physical.
  • Welcomed office visitors and alerted staff to arrivals of scheduled appointments.

Education

Licensed Cosmotoligist - Cosmetology

Cosmetology Academy of Concord
Concord, CA
06.1992

High School Diploma -

Concord High School
Concord, CA
06.1990

Skills

  • Complaint Resolution
  • Scheduling
  • Appointment Scheduling
  • Information Security
  • Money Handling Abilities
  • Active Listening
  • Sales Closing
  • Conflict Mediation
  • Retail Store Support
  • Sales Expertise
  • Call Center Operations
  • Client Relations

Timeline

Customer Service Associate Team Leader

Health Nut
04.2023 - Current

Painting Consultant

Church & Sons Painting
02.2017 - 04.2023

Home Maker

Boisvert Residence
01.2004 - Current

Office Assistant

Coldwell Banker
02.2001 - 06.2003

Nail Technician/Owner/Operator

Nails By Cathy
01.1993 - 02.2004

Licensed Cosmotoligist - Cosmetology

Cosmetology Academy of Concord

High School Diploma -

Concord High School

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Cathy Boisvert