Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
EMT-A
American Medical Response, AMR
Erlanger, KY
08.2022 - 12.2023
Performed patient assessments and administered basic life support care, such as CPR and use of an AED.
Provided medical aid to patients suffering from injuries or illnesses in pre-hospital settings.
MENTAL HEALTH TECHNICIAN
Sun Behavioral Health
Erlanger, KY
03.2021 - 01.2022
Developed and implemented engaging activities to enhance patients' physical wellness, emotional stability, cognitive functioning, independent living skills, and social interaction.
Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
Encouraged positive behaviors through rewards systems when appropriate.
SUBSTANCE ABUSE TECHNICIAN
The Ridge
Milford, Ohio
04.2019 - 03.2021
Attended continuing education courses related to substance abuse disorders as required by licensing board
Provided resources for aftercare planning such as 12-step groups, sober living homes and vocational training opportunities
Advised family members on how to best support their loved ones during treatment
Maintained accurate records of client evaluations, treatments, referrals and other pertinent information
GUEST SERVICE ASSOCIATE
Hilton Worldwide
Remote, Remote
10.2015 - 06.2019
Responded promptly to emails from customers regarding their orders or inquiries
Followed established protocols for triage of multiple casualties at accident scenes.
Education
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY-ADDICTIONS -
Southern New Hampshire University
05.2018
A.A.S IN BUSINESS MANAGEMENT -
Gateway Community College
05.2005
Skills
Mental Health Support
Maintaining Safety Standards
Excellent Customer Service Skills
Patient Intervention
Inpatient Treatment
HIPAA Compliance Understanding
Documentation And Reporting
References
References available upon request
Timeline
EMT-A
American Medical Response, AMR
08.2022 - 12.2023
MENTAL HEALTH TECHNICIAN
Sun Behavioral Health
03.2021 - 01.2022
SUBSTANCE ABUSE TECHNICIAN
The Ridge
04.2019 - 03.2021
GUEST SERVICE ASSOCIATE
Hilton Worldwide
10.2015 - 06.2019
BACHELOR OF ARTS (B.A.) IN PSYCHOLOGY-ADDICTIONS -