Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cathy Donaldson

Tuscaloosa,AL

Summary

Senior psychology major with experience in fast-paced customer service environments and observational experience in child development settings. Strong communication, organization, and interpersonal skills with a developing interest in behavioral health and supporting individuals with disabilities. Seeking to gain hands-on experience in a behavioral or mental health setting.

Overview

6
6
years of professional experience

Work History

FOOD SERVICE WORKER

Ajian
08.2023 - Current
  • Successfully handled multiple tasks simultaneously while maintaining accuracy throughout the shift.
  • Maintained cleanliness of work area including counters, tables, shelves, grills, fryers, ovens and refrigeration equipment.
  • Developed strong interpersonal skills while interacting with customers and coworkers in a fast-paced environment.

SERVER

Olive Garden
10.2022 - 08.2024
  • Presented food and beverages to guests at tables
  • Maintained accuracy while handling payments, giving change and printing receipts for customers
  • Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
  • Explained menu options to guests, offered suggestions and took orders for food and beverages

SERVER

I LOVE KOREA
08.2022 - 10.2022
  • Greeted customers, answered questions and recommended specials to increase profits
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
  • Adapted and learned from a different culture, through the food and Korean language
  • Worked within a family owned business, and made connections with employees

ONLINE GROCERY ASSOCIATE

Kroger
08.2020 - 08.2022
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh
  • Satisfied customers with quick, accurate service under tight deadlines
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly
  • Scanned items when pulling from shelves to update system stock information
  • Greeted customers and answered product or service questions

Education

UNDERGRADUATE - PSYCHOLOGY MAJOR CANDIDATE

The University of Alabama
AL
08-2026

UNDERGRADUATE - undefined

John C Calhoun Community College
AL
08-2023

HIGH SCHOOL DIPLOMA - undefined

Hartselle High School
AL
05-2022

Skills

  • Behavioral Observation
    Communication Skills
    Mental Health Awareness
    Organization and Time Management
    Customer Service
    Team Collaboration
    Adaptability
    Conflict Resolution
    Fast-Paced Work Environments
    Cleaning and Sanitizing
    Point of Sale (POS) Systems
    Relationship Building

Languages

Spanish
Limited Working

Timeline

FOOD SERVICE WORKER

Ajian
08.2023 - Current

SERVER

Olive Garden
10.2022 - 08.2024

SERVER

I LOVE KOREA
08.2022 - 10.2022

ONLINE GROCERY ASSOCIATE

Kroger
08.2020 - 08.2022

UNDERGRADUATE - undefined

John C Calhoun Community College

HIGH SCHOOL DIPLOMA - undefined

Hartselle High School

UNDERGRADUATE - PSYCHOLOGY MAJOR CANDIDATE

The University of Alabama
Cathy Donaldson