Cathy Gagliasso
State Hospital South
Blackfoot,ID
35
years of professional experience
Dedicated custodian with expertise in cleaning and sanitizing. Known for independence, effective communication, and implementing efficient cleaning schedules to enhance facility cleanliness and patient satisfaction.
Work History
Custodian
3 Years 11 Months- Maintained cleanliness and sanitation standards in patient care areas and common spaces.
- Operated cleaning equipment, including floor scrubbers and vacuums, ensuring optimal performance.
- Conducted regular inspections of facilities to identify maintenance needs and safety hazards.
- Managed waste disposal processes in compliance with health regulations and environmental standards.
- Trained new custodial staff on best practices for cleaning techniques and safety protocols.
- Collaborated with healthcare staff to ensure timely response to urgent cleaning requests.
- Implemented efficient cleaning schedules to enhance workflow and minimize disruptions in patient areas.
- Developed strategies to improve overall facility cleanliness, resulting in enhanced patient satisfaction ratings.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
Maintance
4 Months- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Provided professional services and support in a dynamic work environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
Caregiver
9 Years 6 Months- Provided compassionate care and support to clients in daily living activities.
- Assisted with medication management, ensuring adherence to prescribed schedules.
- Developed personalized care plans in collaboration with healthcare professionals.
- Monitored client health, reporting changes to family and medical staff promptly.
- Implemented activity programs to enhance clients' physical and mental wellbeing.
- Fostered positive relationships with clients and families, enhancing trust and communication.
- Maintained accurate records of client progress and care interventions consistently.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Clerical Assistant/ Med Surg Unit Clerk, Tele Tech
11 Years 11 Months- Managed patient records using electronic health record (EHR) systems to ensure accuracy and confidentiality.
- Assisted in processing insurance claims, improving turnaround time for reimbursements.
- Developed office procedures that streamlined administrative workflows and reduced paperwork errors.
- Collaborated with healthcare professionals to support quality assurance initiatives within clinical operations.
- Maintained confidentiality of sensitive company information while handling sensitive documents and communications.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
Psych Technician
7 Years 3 Months- Monitored patient behaviors to ensure safety and compliance with treatment plans.
- Assisted in implementing therapeutic activities to promote patient engagement and recovery.
- Collaborated with multidisciplinary teams to develop individualized care strategies for patients.
- Trained new staff on operational procedures and best practices for patient care.
- Conducted regular assessments of patient progress, documenting changes in behavior and responses to treatment.
- Streamlined data collection processes, enhancing accuracy in reporting patient outcomes and program effectiveness.
- Contributed to efficient clinical operations by maintaining organized patient records and ensuring accurate documentation.
- Promoted self-awareness in patients through guided reflection activities, encouraging personal growth and insight.
- Maintained a safe environment for both patients and staff through diligent observation and crisis intervention techniques.
- Maintained strict compliance with HIPAA regulations, ensuring the confidentiality and privacy of patients'' personal information.
- Facilitated smooth transitions between shifts through detailed reporting and concise handover communications.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Supported patient confidentiality in accordance with HIPAA regulations.
Education
High School Diploma
Skills
Cleaning and sanitizing
Work independently
Responsible and dependable
Customer service
Timeline
Custodian
State Hospital South
09.2022 - CurrentRead More
Maintance
Walmart
04.2022 - 08.2022Read More
Caregiver
Charles Gaglisso
08.2012 - 02.2022Read More
Clerical Assistant/ Med Surg Unit Clerk, Tele Tech
Bingham Memorial Hospital
09.2000 - 08.2012Read More
Psych Technician
State Hospital South/ Syringa
09.1991 - 12.1998Read More
Blackfoot High School
High School Diploma
Read More