Cathy Jensen
Overland Park,Kansas
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Account Executive
Cornerstone Companies
Overland Park, KS
06.2023 - Current
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Collaborated with key decision makers to identify opportunities and develop ideas to deliver sales results.
Account Manager
RPS Benefits
Overland Park, KS
06.2022 - 06.2023
- Manage 150 accounts in KC metro and Phoenix markets
- Coordinate with producers to find data on the clients and what their needs are
- Send proposals to carriers and analyze that when they’re returned
- Implement insurance products and plans for clients
- Control some aspects of compliance, making sure clients have received guidelines for reporting
- Overall, making sure that the clients are taken care of with their benefit packages.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Analyzed client data and identified opportunities for growth.
- Managed multiple accounts simultaneously while meeting deadlines.
- Resolved customer complaints in a timely manner.
- Drafted proposals outlining services, costs, and benefits for prospective customers.
A Place For Mom/Account Manager
Overland Park
11.2021 - 05.2022
- Called on Home Care agencies around the country to offer services for home care referrals
- APFM has numerous requests for home care coming in
- My job was to be able to partner with home care agencies to become part of the APFM network
- In return, we would offer the home care agencies information to those who were requesting a place for home care.
Spring Venture Group/Medicare Advisor
Kansas City, Missouri
03.2021 - 10.2021
- Sold Medicare Supplements and Medicare Advantage plans to the over 65 market
- Sold Ancillary products such as Dental/Vision, Cancer, Heart Attack or Stroke, and Hospital Indemnity.
BCInsourcing / Supervisor
Leawood, KS
04.2017 - 01.2021
- Made and received calls from employees starting their job
- Purpose was to explain and enroll their work site benefits
- Traveled onsite to give benefit presentations and enroll employees
- Supervised team to ensure all standards were met and goals were made.
Self Employed / Broker
Work from home
06.2004 - 04.2017
- Focus was on sales in life insurance
- Brokered health insurance and voluntary benefits
- Supervised team of 65 for a medication adherence program.
Select Quote Senior/ Enrollment Specialist
Overland Park, KS
08.2015 - 10.2016
- Received calls from customers and assisted them in enrolling in their Medicare plans
- Reviewed plan detail and gathered their information
- Explained policy chosen and all compliance items associated with.
Education
B.S. Political Science -
University of Wyoming
05.1998
A.S. Psychology -
Central Wyoming College
05.1995
Skills
- Licensed life and health agent Over 15 years experience in sales and customer service Experienced in call center culture Most time has been spent working from home I pay close attention to detail and overall client satisfaction I enjoy listening carefully to clients to be able to solve their problems
Certification
Life and Health Insurance, True, Most states, Multiple carriers
Timeline
Account Executive
Cornerstone Companies
06.2023 - Current
Account Manager
RPS Benefits
06.2022 - 06.2023
A Place For Mom/Account Manager
11.2021 - 05.2022
Spring Venture Group/Medicare Advisor
03.2021 - 10.2021
BCInsourcing / Supervisor
04.2017 - 01.2021
Select Quote Senior/ Enrollment Specialist
08.2015 - 10.2016
Self Employed / Broker
06.2004 - 04.2017
B.S. Political Science -
University of Wyoming
A.S. Psychology -
Central Wyoming College
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