Cathy Johnson
Papa John's Pizza
Viper,KY
29
years of professional experience
Proven leader with knowledge in radiologic technology and in billing procedures, enhancing patient care through precise imaging and compassionate communication. Skilled in decision-making and customer service, consistently ensuring workplace safety and accurate money handling. Successfully trained teams, improved operations, and achieved high client satisfaction. Punctual and reliable, adept at fostering interpersonal connections.
Work History
Shift Manager
5 Years 2 Months- Supervised shift operations, maintaining service standards, food quality, and customer satisfaction throughout busy periods.
- Trained team members on pizza preparation, order accuracy, and sanitation procedures.
- Monitored cash handling, register activity, and end-of-shift reconciliation for accuracy.
- Coordinated opening and closing procedures, ensuring readiness for daily service.
- Managed inventory checks, restocking, and supply organization to support smooth operations.
Personal Care Assistant
4 Years 3 Months- Assisted patients with daily living activities, preserving comfort, dignity, and personal hygiene
- Documented care tasks accurately in patient charts and shift records
- Repositioned patients safely to prevent pressure injuries and support mobility
- Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Billing Clerk
2 Years 6 Months- Reviewed patient accounts for billing accuracy and corrected charge discrepancies.
- Submitted insurance claims and followed up on unpaid balances.
- Verified coverage details before posting charges and processing payments.
- Coordinated with clinical staff to clarify coding and billing issues.
Radiologic Technologist
8 Years 2 Months- Performed diagnostic radiography using precise patient positioning and exposure techniques for urgent care evaluations.
- Maintained radiation safety standards while operating x-ray equipment and shielding patients appropriately.
- Reviewed provider orders and prepared patients for imaging procedures with clear, efficient instruction.
- Processed digital images in PACS and ensured accurate image quality for clinical interpretation.
- Inspected imaging equipment and reported technical issues to support reliable daily operations.
- Enhanced patient experience with compassionate communication and meticulous attention to detail during examinations.
- Operated radiologic equipment to produce diagnostic images and films.
- Improved patient care by efficiently performing diagnostic imaging procedures, including X-rays and CT scans.
- Performed MRI scans.
Education
Associate of Applied Science - Medical Information Technology
Associate of Applied Science - Radiology Technology
Skills
Decision-making
Customer service focus
Workplace safety
Accurate money handling
Punctual and reliable
Interpersonal skills
Timeline
Shift Manager
Papa John's Pizza
08.2021 - CurrentRead More
Personal Care Assistant
Hazard ARH
05.2015 - 08.2019Read More
Billing Clerk
Primary Care Centers of Eastern Kentucky
05.2012 - 11.2014Read More
Radiologic Technologist
Mountain After Hours Clinic
08.1997 - 10.2005Read More
Hazard Community And Technical College
Associate of Applied Science from Medical Information Technology
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Hazard Community And Technical College
Associate of Applied Science from Radiology Technology
Read More