Cathy Ludlow
Oakland,IL
Summary
Customer-focused Sales Associate with proven expertise in enhancing the shopping experience through effective product selection and clear communication of features and promotions. Skilled in building strong customer relationships and leveraging product knowledge to drive sales growth and improve customer satisfaction.
Overview
6
6
years of professional experience
Work History
sales
Diepholz Auto
Paris, IL
09.2025 - Current
- Guided customers in product selection and purchase decisions on sales floor.
- Communicated product features, pricing, and promotions to enhance customer understanding.
- Kept product knowledge current through training and daily sales updates.
- Addressed customer concerns promptly on the sales floor. quickly and efficiently.
sales
Infiniti of South Mississippi
D'Iberville, Mississippi
03.2023 - 08.2024
- Developed key customer relationships to increase sales.
- Assisted customers with product selection and purchase questions on sales floor.
- Explained product features, pricing, and promotions using store guidelines.
- Maintained product knowledge through training and daily sales updates.
Salesperson
Dads Camper
Gulfport, Mississippi
02.2021 - 03.2023
- Assisted customers in selecting products and addressing purchase inquiries on sales floor, enhancing customer satisfaction.
- Explained product features, pricing, and promotions in alignment with store guidelines, facilitating informed purchasing decisions.
- Showed customers camper features and pricing options on the dealership floor.
- Guided buyers through trailer options, floorplans, and towing needs, ensuring optimal match for customer requirements.
- Explained financing steps and purchase paperwork for camper sales
Education
Bachelor of Science - Psychobiology
Millikin University
Decatur, IL05-2013
Skills
- Sales floor operations
- Point of sale
- Product expertise
- Financing options
- Promotion pricing
- Customer relations
- Customer follow-up
Timeline
sales
Diepholz Auto
09.2025 - Current
sales
Infiniti of South Mississippi
03.2023 - 08.2024
Salesperson
Dads Camper
02.2021 - 03.2023
Bachelor of Science - Psychobiology
Millikin University