Summary
Overview
Work History
Education
Skills
Timeline
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Cathy Lynn

Newalla,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Multi-tasking Team Leader well-known for executing successful, new associates initiatives. Creates dynamic and positive workplace culture to align with organizational mission and values. Trains new hires and mentors struggling workers to achieve overall team success.

Overview

16
16
years of professional experience

Work History

Member Service Team Leader

Sam's Club
10.2008 - Current
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.

Education

GED -

Grant Union High School
John Day, OR
1986

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Attention to Detail
  • Team motivation
  • People Management
  • Account Management

Timeline

Member Service Team Leader

Sam's Club
10.2008 - Current

GED -

Grant Union High School

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Cathy Lynn