Summary
Work History
Education
Skills
Affiliations
Instructor/Preceptor - Clinical Nutrition and Foodservice Management
Other Experience
AdministrativeAssistant

Cathy Majors

Dietitian / Food Service Director
Opelika,Alabama

Summary

Experienced Food Service Director with a strong background in menu development and regulatory compliance. Demonstrated ability to enhance patient satisfaction through targeted staff training and comprehensive quality assurance programs. Proficient in budget management, and promoting interdepartmental collaboration to drive operational success.

Work History

FOOD SERVICE DIRECTOR

East Alabama Health - Lanier & Oak Park
Valley, Alabama
01.2020 - Current
  • Oversaw utilization of Aramark departmental systems for menus, production, patient satisfaction, and finances.
  • Directed staffing, training, purchasing, cafeteria sales, and budget management.
  • Promoted inter-departmental communication to enhance service delivery and satisfaction.
  • Managed tray-line production, menu development, and meal service for patients and residents.
  • Implemented patient meal satisfaction programs through comprehensive training initiatives.
  • Resolved grievances and complaints related to departmental services efficiently.
  • Ensured compliance with CMS State regulations through education and sanitation practices.
  • Administered clinical nutrition services for EAMC’s long-term care facilities, including nutritional assessments.

ASST. DIRECTOR OF NUTRITION & FOODSERVICES

East Alabama Health - LANIER
Valley, Alabama
01.2010 - 01.2020
  • Managed clinical services for acute care hospital, long-term care facility, home health, and community outreach programs.
  • Conducted nutrition assessments and provided counseling to patients and residents.
  • Implemented Joint Commission Accreditation policies while delivering in-services and quality assurance for Dietary department.
  • Developed and executed dietary staffing, training, purchasing, cafeteria sales, and budget plans.
  • Oversaw tray-line production, menu development, and meal service delivery to patients and residents.
  • Trained staff to enhance patient/resident meal satisfaction through effective implementation strategies.
  • Resolved grievances and complaints associated with Dietary department operations.
  • Directed education, preparation, and sanitation processes for CMS State compliance inspections.

DIETARY CONSULTANT

Golden Living
Atlanta, Georgia
12.2007 - 01.2010
  • Conducted comprehensive nutrition assessments and consultations for residents.
  • Collaborated with healthcare team to deliver tailored nutrition care and education.
  • Advised on foodservice management strategies for Administrator and Food Service Manager.
  • Educated nursing and dietary management staff on nutritional best practices.
  • Assisted in implementing Quality Assurance programs within the facility.
  • Directed staff training on education, preparation, and sanitation for CMS compliance inspections.
  • Reviewed policies and procedures to recommend improvements for operational effectiveness.

Education

BACHELOR OF SCIENCE - NUTRITION AND DIETETICS

Auburn University
Auburn, Alabama
01.1987

Skills

  • Menu development
  • Nutritional assessment
  • Regulatory compliance
  • Staff training
  • Budget management
  • Quality assurance
  • Inventory management
  • Patient satisfaction
  • Interdepartmental communication

Affiliations

  • American Dietetic Association
  • Consultant Dietitian’s in Healthcare Facilities Practice Group
  • Food and Nutrition Systems Management Practice Group
  • Gerontological Nutritionist Practice Group

Instructor/Preceptor - Clinical Nutrition and Foodservice Management

Auburn University, University of Alabama, Oakwood University, Andrews University, Georgia Dept. of Public Health

Preceptor for Dietary Manager Certification Program

ServSafe Certified Instructor and Examination Proctor 

Other Experience

  • Dietary Services Director - Care Center of Opelika, Opelika, Alabama.2005-2008
  • Dietary Consultant - River Bend Assisted Living, Valley Alabama. 2004-2006
  • Clinical Nutrition Manager - G.H. Lanier Healthcare Services, Valley, Alabama. 2001-2005
  • Dietary Services Director - Care Center of Opelika, Opelika, Alabama. 1999-2001
  • Dietary Consultant - Woodley Manor, Montgomery, Alabama. 1999-2000
  • Dietary Services Director - Capitol Hill Healthcare, Montgomery, Alabama. 1997-1999
  • Dietary Services Director - Tyson Manor Healthcare, Montgomery, Alabama. 1992-1997
  • Dietary Consultant - Beverly Enterprises, Southern Division, Atlanta, Georgia. 1991-1992
  • Private Practice - Family Physicians Practice Group, Valley, Alabama. 1991-1992
  • Dietary Services Director - Lanett Geriatrics Center, Lanett, Alabama. 1987-1992

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Cathy MajorsDietitian / Food Service Director
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