Cathy Maley
Crossville,TN
Overview
21
21
years of professional experience
Work History
Retail Store Owner
LuckieChick, Self
09.2021 - Current
- Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
- Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
- Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
Waitress
Stagecoach Cafe
06.2021 - 02.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
Fortes
10.2020 - 06.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Waitress
Cumberland Mountain State Park
05.2019 - 06.2020
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Waitress , Employee Trading Coordinator ETC
Cracker Barrel Restaurant
12.2014 - 04.2019
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
General Contractor
Aspen Construction And Design Inc
09.2003 - 11.2014
- Hired and oversaw subcontractors to meet project needs.
- Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
- Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
- Completed projects on time and within budget through meticulous scheduling and coordination of resources.
- Managed large-scale construction projects within cost, quality and time constraints,
- Enhanced client satisfaction with exceptional attention to detail, clear communication, and consistent followthrough.
- Built strong relationships with subcontractors resulting in competitive pricing and reliable workmanship on job sites.
Education
Associates Business Management - Business Management Entrepreneurship
Ivy Tech
Fort Wayne, IN05.1998
Skills
- Store operations
- Local market understanding
- Social Media Marketing
- Employee Scheduling
- Small business operations
- Verbal and written communication
- Relationship Building
- Customer Relations
- Business Management
- Bidding processes
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Active Listening
- Effective Communication
- Professionalism
Timeline
Retail Store Owner
LuckieChick, Self
09.2021 - Current
Waitress
Stagecoach Cafe
06.2021 - 02.2022
Waitress
Fortes
10.2020 - 06.2021
Waitress
Cumberland Mountain State Park
05.2019 - 06.2020
Waitress , Employee Trading Coordinator ETC
Cracker Barrel Restaurant
12.2014 - 04.2019
General Contractor
Aspen Construction And Design Inc
09.2003 - 11.2014
Associates Business Management - Business Management Entrepreneurship
Ivy Tech
Similar Profiles
Hardeep SainiHardeep Saini
Construction Worker at Private EmployersConstruction Worker at Private Employers
KENZIE COOPERKENZIE COOPER
CASHIER/SHOWROOM MANAGER at Cumberland Farmers Co-opCASHIER/SHOWROOM MANAGER at Cumberland Farmers Co-op
Rebekah SassRebekah Sass
Administrator/Executive Director, Charge Nurse at Cumberland Ridge Assisted LivingAdministrator/Executive Director, Charge Nurse at Cumberland Ridge Assisted Living
Hannah TinchHannah Tinch
Server at The Beef and BarrelServer at The Beef and Barrel
Mele TaunautaMele Taunauta
Retail Store Owner at Lou BoutiqueRetail Store Owner at Lou Boutique