Cathy Phillips L.E.
Bristol,TN
Summary
Highly knowledgeable Esthetician with a successful track record of designing tailored treatment plans for clients. Proven ability to educate clients on proper skincare routines and the benefits of aesthetic treatments. Experienced in analyzing skin type and condition to develop a comprehensive skincare plan for each individual. Committed to providing excellent customer service and building long-term relationship. Licensed Nail Technician, organized proficient in computer spa programs, product sales, and customer appointment set-up.
Overview
18
18
years of professional experience
Work History
Esthetician and Manicurist
NovaVita Salon and Spa
11.2023 - 01.2025
- Welcomed clients arriving for appointments.
- Fostered friendly, warm, and exceptional customer experience.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- 97% in re-books
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Performed Manicures and Pedicures
Esthetician
Parkway Massage Club & Spa
03.2021 - 10.2022
- Specialized in Microcurrent Treatments
- RF & Light Therapy
- Face & Body Waxing, Lash & Brow Tinting
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Educated patients on treatment options.
- Suggested appropriate therapy based on current health of client.
- Created repeat business by developing long-term relationships with regular customers.
Esthetician
Beautiful Image Microcurrent Institute
03.2018 - 01.2021
- Perform Microcurrent Facials, Radio Frequency, Light Therapy and Sculpall
- Energetic, forward minded with a unique perspective
- Identify and generate leads Prospect new clients
- 95% on rebooking clients
- Recommended retail products for at-home use.
ULTA
01.2017 - 03.2018
- Energetic sales professional with a knack for matching customers with optimal products and services to meet their specific needs
- Performed esthetic treatments Facials, Skin Peels, Dermaradiance, Waxing
- 80% on re books
Customer Solutions Specialist
Allied Dispatch Solutions
10.2015 - 05.2016
Outbound Telemarketing Sales
Dial America
06.2015 - 10.2015
Sales Associate
Appalachia Business Communications
11.2014 - 04.2015
Genesis Center for Wellness
09.2011 - 11.2014
- PCA Skin Care Certified
- Professionally trained to customize skin peels & treatments
- Increased retail sales 95% Re books 98%
- Assist front office with checking in patients and answering the phones
Fleur De Lys Spa
11.2010 - 09.2011
- Laser trained and certified using Syneron Elos
- 98% in rebooking clients
- Professionally trained to customize the treatment of each individual client
- Increased retail sales by 90%
Capelli Bei Salon and Day Spa
08.2006 - 04.2008
- Increased clientele by 100+ through introduction of esthetician services
- Supplied an average of $250+ in retail product sales per month
- Trained through the Dermalogica Institute to utilize and retail their product
Education
Manicurist -
Confidence College of Cosmetology
Piney Flats, TN11-2024
Completed 750 Class Hours
Tennessee School of Beauty
Knoxville, TN06-2006
Northeast State Tech - undefined
Northeast State Tech
01.1989
Skills
- Skin tightening techniques
- LED light therapy
- Facials and microdermabrasion
- Microcurrent treatment specialist
- Proficient in eyebrow and lash tinting
- Chemical Peels
- Body hair removal
- Licensed Nail Technician
- Acumen
- Guest services expertise
Timeline
Esthetician and Manicurist
NovaVita Salon and Spa
11.2023 - 01.2025
Esthetician
Parkway Massage Club & Spa
03.2021 - 10.2022
Esthetician
Beautiful Image Microcurrent Institute
03.2018 - 01.2021
ULTA
01.2017 - 03.2018
Customer Solutions Specialist
Allied Dispatch Solutions
10.2015 - 05.2016
Outbound Telemarketing Sales
Dial America
06.2015 - 10.2015
Sales Associate
Appalachia Business Communications
11.2014 - 04.2015
Genesis Center for Wellness
09.2011 - 11.2014
Fleur De Lys Spa
11.2010 - 09.2011
Capelli Bei Salon and Day Spa
08.2006 - 04.2008
Northeast State Tech - undefined
Northeast State Tech
Manicurist -
Confidence College of Cosmetology
Completed 750 Class Hours
Tennessee School of Beauty
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