Cathy Tauber
Greenup,IL
Summary
Productive Front Office Manager with excellent skills in customer service, office management and administrative support. Remains professional and tactful in all situations with focus on increasing satisfaction and retention. Versed in managing vendor and service provider relationships while maintaining meticulous records.
Overview
35
35
years of professional experience
Work History
Front Office Manager
Dr. Gregory J. Dill, D.D.S.
04.1994 - Current
I am responsible for answering phone calls and scheduling appointments. I create and process insurance claims. I process the insurance payments along with payments from individuals. I am also responsible for ordering office supplies. I maintain a smooth flowing work environment.
Dark Room Technician
Total Printing Services
08.1990 - 08.1994
Sales Associate
Walmart
08.1989 - 08.1990
Education
Associate Of Applied Science - Dental Hygiene
LakeLand College
Mattoon, IL05.1988
Newton Community High School
Newton, IL05.1985
Skills
- Documentation and Control
- Oral and Writing Communication
- Workflow Coordination
- Credit and Collections
- Customer Relations
- Administrative Skills
- Administrative Support
- Conflict Management
- Records Management
- Revenue Management
- Account Reconciliation
- Customer Service
- Schedule Coordination
- Staff Management
- Schedule Management
- Inventory Control
- Listening Skills
- Data Entry
- Scheduling and Calendar Management
- Effective Multitasking
- Time management
- Customer service excellence
References
Gregory White
106 W. George Huff Dr.
Urbana,Il.
217-778-3166
Tonita Smith
2201 Co. Rd. 100 E.
Springerton, Il 62887
618-919-0999
Vicki Keller
2448 Co. Rd. 200 N.
Casey, Il. 62420
217-932-5846
Timeline
Front Office Manager
Dr. Gregory J. Dill, D.D.S.
04.1994 - Current
Dark Room Technician
Total Printing Services
08.1990 - 08.1994
Sales Associate
Walmart
08.1989 - 08.1990
Associate Of Applied Science - Dental Hygiene
LakeLand College
Newton Community High School
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