Summary
Overview
Work History
Education
Skills
Presidents. Awards
Timeline
Generic

Cathy Walton

Mill Creek,UT

Summary

Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at JCPenney and The Redheads Cafe. Proven track record in customer service and teamwork, adept at maintaining confidentiality and managing financial records. Recognized for enhancing customer experiences and operational efficiency in fast-paced environments.

Overview

38
38
years of professional experience

Work History

Store Reconcilulation

Salt Lake Accounting Center
01.2001 - 11.2007
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Office Manager

JCPenney
07.1990 - 01.2001
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Shoe Sales Associate

JC Penney Stores
10.1983 - 05.1990
  • Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
  • Developed rapport with repeat customers, remembering names and preferences to provide tailored shopping experiences each visit.
  • Improved overall store appearance through diligent upkeep of shelves, display tables, and fitting areas during shifts.
  • Assisted customers in locating desired items promptly, minimizing wait times for optimal shopping experiences.

Restaurant Manager

The Redheads Cafe
04.1970 - 08.1980
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Education

Associate of Applied Science - Medical Billing And Coding

Eagle Gate College
Utah
03-2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving

Presidents. Awards

My sister and I formed a business called the Bread Ladies Inc.   We picked up day old bakery items from the Harmans Stores and delivered them to Senior Citizens Residents.   We did this for six days a week.

We received the Presidents Award Gold level 2009 and Lifetime achievement in 2010

Timeline

Store Reconcilulation

Salt Lake Accounting Center
01.2001 - 11.2007

Office Manager

JCPenney
07.1990 - 01.2001

Shoe Sales Associate

JC Penney Stores
10.1983 - 05.1990

Restaurant Manager

The Redheads Cafe
04.1970 - 08.1980

Associate of Applied Science - Medical Billing And Coding

Eagle Gate College

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